Director of Social Services

Westminster Communities of Florida • Orlando, FL

14h • Onsite

About The Position

This role is responsible for preparing comprehensive psychosocial assessments and care plans for residents, managing the admission process, conducting resident and family outreach, and coordinating discharge planning. The position also involves acting as a Grievance Coordinator, completing QA and Audits, and monitoring psychotropic medications. The job description may change as organizational needs evolve.

Requirements

• Bachelor’s Degree in Social Work required
• LCSW - Licensed Clinical Social Worker
• 3 Years experience in skilled nursing facility (long-term care) or medically related area is required.

Nice To Haves

• Master's Degree in Social Work preferred

Responsibilities

• Prepare comprehensive psychosocial assessments and care plans for all residents.
• Tour facility and available accommodations with potential residents and family members during the Admission process, review and obtain signatures for required documentation.
• Conduct resident and family outreach, acting as the main contact for family members and advocating for residents.
• Access community resources and present residents/family members with health care provider availability, including home health care, hospice, and equipment providers.
• Manage discharge planning, ensuring appropriate discharges to less restrictive settings.
• Serve as the internal contact for resolving resident/family member grievances.
• As a Grievance Coordinator, maintain a Grievance Log, conduct investigations and follow-ups with resolutions, and conduct abuse prevention in-services for staff members.
• Complete QA and Audits, monitor psychotropic medications, mood, and behavioral symptoms.
• Obtain consent from residents or HC Surrogate for psych med use and maintain in the psychoactive medications binder.

What This Job Offers

• Job Type: Full-time
• Career Level: Director