Director of Social Services

CareOne Group•Randolph, MA

14h•$85,000 - $110,000•Onsite

About The Position

The Director of Social Services will abide by and practice according to CareOne Social Service Policies and Procedures Manual, State and Federal guidelines and the National Association of Social Workers & Code of Ethics. Social Service functions include but are not limited to: supervising social service staff, direct services, advocacy, counseling, service coordination, education, in-servicing, policy and program development and community relations. The CareOne mission is to define excellence within the health care community. We are dedicated to Maximizing Patient Outcomes. We treat Residents, their families and each other with respect, dignity and compassion. Through a collaborative and consultative approach, we strive to provide a framework of strength and stability for our Centers and Communities. We work to maintain the highest standards of care and service for Residents, families and our valued employees.

Requirements

Master's degree in social work
Current and Active LSW (Licensed Social Worker) licensure as required by the State in which you are working.

Responsibilities

Acts as a resource to other Social Workers
Assists with recruiting, interviewing and hiring of new personnel
Assists with the orientation of new staff
Establishes standards of practice to establish uniformity of the role
Assists with update and revision of Policy and Provision manual
Implements a peer review process to validate competencies
Establishes communication channels with other Social Workers through regular meetings
Participates in Center based Quality Improvements
Submits monthly reports to RDO to summarize issues
Establishes partnerships with the Office of the Ombudsman
Plans and directs a comprehensive social service program which provides for support services for residents and families
Participates in an interdisciplinary team approach to better serve the needs of the Center
Provides for therapeutic intervention to help residents cope with social and psychological aspects of their illnesses, impairments, or disabilities as well as their feelings about institutionalization and separation from family, community, physical and emotional loss
Maintains written documentation in the resident's medical record per CareOne policy
Performs an initial evaluation/assessment of each resident's psychosocial needs to be placed in the medical record. Written documentation, at least quarterly, is required for each resident. Short term residents require ongoing written documentation. For required written documentation CareOne and State and Federal Guidelines are to be followed
Develops social service component of the resident's plan of care identifying specific problems, goals and approaches. Participates in and coordinates per Center policy, interdisciplinary care planning conferences at time of admission and at prescribed intervals therefore in order to help develop and revise the overall plan of care for residents. Ensures and documents that residents/families have input into the care planning process
Acts as liaison between residents, families, outside agencies, and the Center Administrator to ensure that the resident's rights are maintained
Takes responsibility for conducting family meetings as needed
Functions in a management capacity and adheres to all policies and procedures of the Center as a representative of CareOne Administration
Performs administrative requirements such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants as required
Facilitates discharge planning including the development of an organized discharge plan for all customers
Concerns self with the safety of all Center residents in order to minimize the potential for fire and accidents. Also ensures that the Center adheres to legal, safety, health, fire, and sanitation codes by being familiar with his/her in carrying out the Center's fire, safety and disaster plans and by being familiar with current MSDS
Puts customer service first and adheres to the CareOne Culture of Excellence Pledge. Ensures that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights