Director of Sited Association Management

Associa • Houston, TX

3d

About The Position

The Director of Sited Association Management will supervise all on-site staff, including Community Managers, and align the team with the company's mission and values. This role is responsible for client retention and satisfaction, ensuring the effectiveness of lifestyle programming, and overseeing staff planning, decision-making, facilitation, and process improvement. The Director will provide regular performance feedback, develop subordinates' skills, encourage growth, delegate work assignments, grant authority for independent work, set expectations, and monitor delegated activities. Additionally, the role involves advising team members and clients on financial strategies and decisions, reviewing and assessing clients' assets, liabilities, and overall financial conditions, and effectively managing teams. The Director will also assist the Board of Directors with action items and to-do lists, attend and conduct Board of Director meetings as necessary, and provide quality control supervision over all manager activities.

Requirements

• 4-6 years’ experience managing single-family communities and condominium associations
• Strategic thinking and visionary leadership
• Ability to motivate a workforce
• Ability to build and maintain relationships
• Effective management and delegation
• Effective decision-making skills
• PR and Presentation skills
• Understand a multi-faceted business operation
• Negotiation skills
• Creative problem solving and conflict resolution

Responsibilities

• Supervises all on-site staff, including Community Managers
• Align team with company mission and values
• Responsible for client retention and satisfaction
• Ensures lifestyle programming is effective
• Responsible for staff planning, decision-making, facilitating and process improvement
• Provides regular performance feedback, develops subordinates’ skills, and encourages growth
• Delegates work assignments, gives authority to work independently, sets expectations, and monitors delegated activities
• Advise team members and clients on financial strategies and other financial decisions
• Ability to review and assess clients' assets, liabilities, and overall financial conditions
• Ability to effectively manage teams
• Assist the Board of Directors with action items and to-do-lists
• Attend and conduct Board of Director meetings where necessary
• Quality control supervision over all manager activities

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed