Property Manager (Association Portfolio Management)

Check out our current openings•Washington, DC

14h•Onsite

About The Position

EJF Real Estate Services, a family-owned business with roots dating back to 1920 and over 30 years of experience in residential property management and real estate sales in the Washington DC metropolitan area, is seeking a Property Manager. As the largest DC-based property management company, EJF services hundreds of clients across the DMV, leveraging extensive market knowledge, industry experience, and exceptional customer service to help communities thrive. The Community Association Manager will act as a trusted advisor to condominium boards, guiding the operational, financial, and strategic success of a portfolio of communities. This role demands strong organization, sound judgment, proactive communication, and the ability to anticipate issues. Supported by an Assistant Community Manager and a collaborative pod structure, the focus is on delivering outstanding service. The ideal candidate will excel in a fast-paced environment, build robust relationships, and consistently provide superior service while safeguarding the long-term interests of each Association.

Requirements

3-5 years of experience managing condominium residential communities.
Knowledge of association governance, bylaws, and relevant laws (DC, MD, or VA).
Experience managing multiple communities in a high growth environment.
Exceptional organization and time management.
Strong business judgment and problem-solving skills.
Professional communication with Boards, residents, and vendors.
Financial acumen, including budgets and reserve planning.
A commitment to delivering an exceptional client experience.
Availability to attend evening board meetings and perform inspections.
CMCA required or must be obtained within six months.
Proficiency with property management and customer service platforms (AppFolio, CINC, Vantaca, or similar).

Nice To Haves

Bachelor’s degree preferred.
AMS or PCAM designation is a plus.

Responsibilities

Serve as the primary point of contact for assigned Associations, building strong relationships with Boards, residents, and vendors.
Manage the day-to-day operations of assigned communities in accordance with governing documents, company standards, and applicable laws.
Oversee vendor performance, negotiate contracts, and ensure quality, cost-effective service delivery.
Conduct regular property inspections to ensure compliance, identify maintenance needs, and maintain community standards.
Maintain accurate community records and oversee incident reports, insurance claims, and other administrative requirements.
Attend Board meetings, prepare meeting materials, and provide timely communication and recommendations.
Respond to after-hours emergencies on an on-call basis, as required.
Review monthly financial statements and provide guidance to Boards on financial performance.
Prepare annual operating budgets and support long-term reserve planning.
Approve invoices, monitor expenditures, and identify opportunities for cost savings.
Obtain competitive bids and present recommendations for Board consideration.
Develop and oversee preventive maintenance and capital improvement plans.
Manage contractor projects from bidding through completion, ensuring quality, compliance, and proper documentation.
Recommend improvements that enhance property value, safety, and operational efficiency.
Lead, coach, and support onsite staff while partnering with HR on hiring, performance management, and development.
Foster a collaborative, service-oriented culture among onsite teams and vendor partners.