Director of Simulation Technology

EVMS•Norfolk, VA

13d

About The Position

The Director of Simulation Technology leads the Simulation Technology section of the Sentara Center for Healthcare Simulation and Immersive Learning (SCHSIL) at Macon & Joan Brock Virginia Health Sciences at Old Dominion University. Reporting to the Executive Director, the Director oversees simulation technology, information technology, media production, and learning management system functions, as well as the Tidewater Center for Life Support (TCLS), which delivers life support courses to healthcare professionals, students, and the public. The Director plans and oversees simulation operations and the maintenance and life-cycle management of simulators and related technology across multiple modalities, providing hands-on support when needed. The role oversees technology inventory and purchasing, evaluates emerging technology, and recommends tools and programs to meet educational and curricular needs. The Director also contributes to simulation accreditation, teaches faculty development courses, develops customized programs for clients, and supports simulation research and scholarship.

Requirements

Bachelor's degree plus eight years of progressively responsible experience in healthcare simulation operations, simulation technology, or a closely related field, or an equivalent combination of education and experience.
Experience should include supervision of technical staff and oversight of simulation users.
Experience operating, programming, and maintaining simulators and simulation technology across modalities, including manikin-based, task trainer, computer-based, virtual and extended reality, and hybrid simulation.
Experience in program design, development, and implementation.
Applied computer and information technology skills.
Demonstrated interpersonal skills working with current and prospective clients and users.
Knowledge of healthcare simulation modalities, simulation operations, and principles of simulation-based education and assessment.
Knowledge of computer, network, audiovisual, and simulation center management systems used in a simulation environment.
Ability to lead, supervise, and develop managers and technical staff.
Ability to calculate figures and amounts, apply basic algebra and statistical analysis, and use these skills for budget development and monitoring.
Ability to deal with others directly and honestly and comply with university policies and procedures.
Ability to communicate effectively orally and in writing, including teaching and presenting to faculty, staff, and clients, and to exercise sound judgment.
Ability to adapt to changing work environments, priorities, and organizational needs; take independent action to address and resolve problems.
Ability to manage time and resources, complete assignments accurately, meet deadlines, and meet attendance and punctuality requirements.
Ability to develop and maintain effective relationships with the public, partners, clients, and co-workers, and to work cooperatively toward common goals.

Nice To Haves

Master's degree.
Certified Healthcare Simulation Operations Specialist (CHSOS), Certified Healthcare Simulation Educator (CHSE), or advanced CHSOS-A or CHSE-A credential.
Experience with simulation program accreditation, such as Society for Simulation in Healthcare or American College of Surgeons Accredited Education Institutes accreditation.
Experience developing and managing operating and capital budgets.
Experience administering or overseeing American Heart Association or American College of Surgeons life support training programs.
Experience with simulation center management and learning management systems such as LearningSpace.

Responsibilities

Lead the Simulation Technology section as a member of the Center's leadership team.
Directly supervise the Simulation Technology Manager, IT Manager, Media Production Manager, learning management system manager, and TCLS coordinator, and oversee their staff and instructors through them; manage hiring, onboarding, training, assignments, performance evaluations, and professional development.
Develop and manage the section's and TCLS's operating and capital budgets with Executive Director approval; monitor expenditures and revenue.
Establish and maintain section policies, standard operating procedures, performance measures, and staffing coverage plans in coordination with the Center's logistics team.
Contribute to simulation accreditation activities, including standards compliance, self-studies, site visits, and continuous quality improvement.
Plan and oversee technical operations for Center education, assessment, and client events, coordinating requirements with faculty, educators, and the logistics team.
Assign technical staff and ensure simulator programming, equipment, moulage, room configurations, and audiovisual capture are planned and ready across simulation modalities.
Establish and enforce standards for equipment readiness, safety, cleaning, and room turnover; monitor event execution and client feedback and resolve problems.
Maintain technical proficiency to direct staff and troubleshoot escalated issues, and provide occasional hands-on simulator setup and operation when needed.
Oversee the life cycle of simulation technology, including preventive maintenance, repairs, warranties, service contracts, vendor relationships, and equipment utilization.
Ensure the reliability of information technology, audiovisual and recording systems, media production resources, and the learning management system through the responsible managers.
Oversee simulation technology inventory and purchasing by identifying requirements, approving purchase requests, and ensuring standard ordering and inventory processes meet section needs.
Evaluate emerging technology, including immersive and artificial intelligence-enabled tools, and recommend simulators, systems, and replacement plans.
Serve as the Center's simulation technology subject matter expert for faculty, staff, and clients; teach faculty development courses and develop and deliver safe and effective technology-use training.
Consult with institutional and external faculty on designing, developing, implementing, and evaluating curricula and assessments that integrate simulation modalities.
Identify and cultivate internal and external clients; design, develop, implement, evaluate, and promote customized simulation programs.
Oversee TCLS and supervise its coordinator and, through the coordinator, its instructors; ensure compliance with sponsoring-organization requirements for credentials, course quality, records, and certification cards.
Oversee TCLS scheduling, equipment, and financial performance, and develop course offerings and client relationships.
Support faculty simulation research and scholarship through technical expertise in study design, grant proposals, data collection, and project logistics.
Mentor summer scholar students and assist university students with capstone projects conducted in the Center.
Represent the Center in local and regional simulation collaborations and professional organizations.
Perform other duties as assigned.