Director of Services - Behavioral Health - Bismarck

COMMUNITY OPTIONS FOR RESIDENTIAL•Bismarck, ND

7d•$26 - $33•Onsite

About The Position

Community Options is hiring a Director of Services for its Behavioral Health Services in Bismarck, North Dakota. The Director works closely with the Operations Officer to manage the department’s daily operations and supervise assigned staff in the region. The role also establishes and maintains positive relationships with customers, partnering agencies, and the general public. The position is full-time and non-exempt, with a starting wage of $25.50–$32.64 per hour depending on experience. Travel may be up to 25%, with travel needs determined by operational and clientele requirements. Work shifts and locations may vary depending on customer and agency needs. Community Options is a statewide organization with ten offices across North Dakota. Its person-centered programs support individuals with varied circumstances, including mental health diagnoses, addiction, single parenthood, low income or poverty, homelessness, and justice involvement. The organization’s mission is to help people live individually and be active in their communities.

Requirements

A bachelor’s degree in human services, business, or a related field may be required based on the assigned caseload. If a degree is not required for the assigned caseload, two years of experience in a related field, such as human services programs, is required; related experience may substitute year for year for the degree.
A valid driver’s license, acceptable driving record, reliable transportation, and proof of vehicle insurance are required based on assigned duties.
Ability to travel based on operational and clientele needs, potentially including surrounding regions.
Successfully pass a criminal background check and drug screening, and obtain North Dakota Department of Human Services pre-employment approval.
Complete required training and/or certification within the specified time frame.
Understanding of human services and developmental disabilities.
Demonstrated ability to lead people, achieve results through others, and build teams.
Ability to plan over a one- to two-year time span.
Ability to manage resources and multiple projects while meeting regulatory and program requirements.
Ability to analyze problems and develop functional- and strategic-level solutions.
Knowledge of company policies and procedures and basic accounting skills.
Strong customer service orientation and commitment to the company’s mission and values.
Ability to make ethical and professional decisions.
Ability to work independently and as part of a team, motivate and coach staff, manage time, and prioritize duties.
Ability to maintain a professional manner with customers and staff.
Proficient computer skills and knowledge of Microsoft Office applications.

Nice To Haves

Supervisory experience in human services or a related area is preferred.
Public speaking experience.
Knowledge of community resources.

Responsibilities

Manage the daily operations of services provided by the department.
Supervise assigned staff in the region, including coordinators, specialists, support roles, managers, and others as assigned.
Work closely with the Operations Officer to help ensure the department runs smoothly.
Establish and maintain positive relationships with customers, partnering agencies, and the general public.
Represent the company professionally with customers and in the community.
Travel as required by operational and clientele needs.