Dir, Services Automation

Konica Minolta Business Solutions, U.S.A., Inc.•Ramsey, NJ

About The Position

The Director of Services Automation reports to the Director of Advanced Technology Solutions & Service Design and leads the development, maintenance, and vision for automation within the service organization. The role provides operational leadership to a highly skilled team and requires strong software development competency. It translates business requirements into a product roadmap and ensures automation services are designed with scale, security, portability, and extensibility in mind. The Director oversees the development process, with an emphasis on regular delivery of business value and continuous improvement, and is responsible for the design, development, deployment, and support of the team’s products. The role also establishes development standards, hires and trains developers, mentors the team, and aligns its goals with the organization’s vision. Continuous improvement and a comprehensive, problem-solving approach are important to supporting core business functions and services.

Requirements

Extensive experience developing, deploying, and integrating software solutions.
Strong written and verbal communication skills, including technical writing.
Ability to keep up with software industry trends and innovation.
Experience working at enterprise scale and addressing large-scale problems.
Strong initiative and passion for making a difference through software.
Strong business acumen and a drive toward business growth.
Experience implementing development processes, technologies, and methodologies.
Discipline to work remotely and communicate clearly.
Familiarity with the challenges involved in delivering Managed IT products of all sizes.
Relevant certifications in areas of expertise.
10+ years of relevant experience across progressively responsible software development and team management roles.
Bachelor’s degree in Software Engineering, Computer Science, Information Systems, Information Technology, or equivalent job experience.

Responsibilities

Champion automation across the larger organization and help stakeholders describe the product vision.
Oversee and prioritize the product backlog, while anticipating client needs.
Oversee development stages and evaluate product progress at each iteration.
Create an environment where the Scrum process can flourish.
Champion the personal and professional growth of the team.
Set mutual performance expectations with direct reports and manage individual performance.
Provide thought leadership and establish a vision for advancing All Covered’s objectives and mission.
Translate business requirements into a product roadmap.
Oversee the design, development, deployment, and support of products developed by the team.
Maintain focus on regular delivery of business value and continuous improvement.
Hire and train new developers.
Establish development standards for the team.