Director of Service & Construction - San Diego

AIR Communities•San Diego, CA

6d•Onsite

About The Position

AIR Communities is seeking a Director of Service & Construction to join its Asset Quality and Service team, supporting Operations teams in the San Diego market. The position provides leadership-level operations support, including guidance on property budgets, P&Ls, performance metrics, and team member development. It also oversees and supports project and construction management, design-build work, contracting, vendor management, budgeting, casualty response, insurance claims, and environmental health and safety (EH&S). The role is based in the San Diego area and requires regular travel to communities throughout the market, as well as travel to national meetings. The Director works with property and regional operations teams in person and remotely, supports acquisitions and dispositions, and leads post-acquisition renovations and upgrades. The role also tracks and supports compliance with jurisdictional, lender, and code requirements and helps develop and execute capital expenditure, repair and maintenance, and cost-of-operations budgets.

Requirements

At least 4–6 years of multifamily or facilities maintenance and operations experience.
Experience managing service operations across a portfolio of multifamily assets.
Experience independently managing multiple construction projects.
Ability to use Power BI and Microsoft Excel.
Ability to generate basic financial analyses, including IRR analysis.

Nice To Haves

Degree in property management, construction management, engineering, architecture, or a related field.

Responsibilities

Provide leadership-level operational support, including guidance on property budgets, P&Ls, KPIs, systems, and reporting.
Engage with property and regional operations team members, including community managers, service managers, general managers, regional property managers, vice presidents, directors of operations, and asset finance officers.
Travel regularly to properties throughout the assigned region and attend national-level meetings.
Develop the internal bench for service technician, service manager, and assistant service manager positions.
Support acquisition and disposition processes through property condition assessment reviews, on-site inspections, and budget development.
Provide post-acquisition leadership and oversight for AIR Edge and other renovation or upgrade projects.
Track and ensure execution of jurisdictional, lender, and code-mandated activities, including REAC, MOR, 40-year, façade, balcony, and SCEP requirements.
Coordinate, oversee, and report on regional construction activities to ensure projects meet schedules and budgets and comply with federal, state, and local regulations.
Support compilation of annual capital expenditure property condition assessments for annual budget reviews.
Support annual repair and maintenance and cost-of-operations budget generation and execution.
Support team member development and operational goals, including CNOI, EGI, and CSAT metrics.

Benefits

25% rent discount at AIR communities, subject to application and exclusions.
Medical, dental, vision, and life insurance options.
HSA and FSA plans.
Company-paid short- and long-term disability.
401(k) plan with up to 6% employer contribution.
Paid time off, including vacation, sick time, and 14 holidays.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid community-service time annually.
Commuter benefits.
Pet insurance.
Consumer discounts on products and services.
Ongoing professional development, leadership training, and career growth opportunities.
Annual target bonus.