Director of Security

Securitas•San Francisco, CA

21h•Onsite

About The Position

The Director of Security leads a high-profile, Class A high-rise security program in San Francisco, protecting people, property, and tenant operations. The role is responsible for strategic oversight, day-to-day execution, and continuous improvement of security services, while maintaining strong relationships with property management, tenants, and vendors. The environment involves partial high-profile ownership and requires a heightened level of discretion. The Director oversees a security operation totaling approximately 2,300 man-hours per week. They direct security operations, manage staffing and coverage, develop supervisors and officers, oversee emergency preparedness and response, and ensure accurate incident documentation. The role also oversees access control and visitor, vendor, and contractor processing; secure handling of sensitive site functions; and the effective use of systems commonly used in Class A high-rise settings. As the primary security liaison to property management, the Director provides operational updates, trend analysis, and recommendations, and establishes a service culture appropriate for a high-profile asset with VIP sensitivity. The position is full-time and requires support for a 24/7 operation, including after-hours response and on-call coverage as required. Compensation is an annual base salary of $140,000 to $150,000.

Requirements

At least 5 years of high-rise security experience.
At least 3 years as a Security Director, Account Manager, Senior Operations Manager, or equivalent for a Class A high-rise building.
Demonstrated success managing large-scale staffing models comparable to 2,300 man-hours per week.
Availability for after-hours response and on-call rotation as required.
Ability to exercise heightened discretion in a high-profile environment.

Nice To Haves

Experience supporting high-profile assets with VIP or celebrity adjacency and potential media attention.
Familiarity with union environments and multi-tenant commercial properties.

Responsibilities

Direct security operations for a Class A high-rise and maintain a professional, service-forward presence aligned with observe-and-report standards.
Manage scheduling, staff deployment, performance, post coverage, and compliance for an operation totaling approximately 2,300 man-hours per week.
Lead, coach, and develop supervisors and officers; establish expectations for appearance, conduct, and customer service.
Ensure staff follow the scope of work and route client requests outside post orders for management approval.
Oversee emergency preparedness and response for medical incidents, fires, hazardous materials, and violence, including escalation, notification, and documentation protocols.
Ensure timely, accurate, factual incident reporting and maintain logs and records according to site requirements.
Conduct post inspections and implement corrective actions and operational improvements.
Oversee access control and visitor, vendor, and contractor processing, including identification and authorization compliance.
Ensure effective use of visitor management, access control, and other systems used in Class A high-rise environments.
Maintain secure handling of after-hours access, property removal approvals, and loading dock controls.
Serve as the primary security liaison to property management.
Provide operational updates, trend analysis, and solution-oriented recommendations.
Establish and maintain a white-glove security culture appropriate for a high-profile asset with VIP sensitivity.
Provide after-hours response and participate in on-call coverage as required.