Director of Security

Northwood Investors LLCNew York, NY
Onsite

About The Position

The Hotel Director of Security is responsible for ensuring the safety and security of guests, employees, and property. This role involves developing and implementing security policies, managing security personnel, and coordinating emergency response plans. The position requires strong leadership, risk management skills, and collaboration with law enforcement and other departments.

Requirements

  • NYC – (FLSD) Certified – Fire Life Safety Director
  • Education: Bachelor’s degree in criminal justice, Security Management, or related field.
  • Experience: 5–10 years in security management, preferably in hospitality or law enforcement.
  • Certifications: CPP (Certified Professional) in New York State.
  • Skills: Strong leadership, communication, crisis management, and proficiency with security technology.

Responsibilities

  • Safety & Security Oversight Ensure the protection of guests, staff, and hotel assets through proactive security measures.
  • Policy Development Create and enforce security protocols, procedures, and contingency plans to prevent theft, vandalism, and other incidents.
  • Risk Assessment Conduct regular risk assessments and implement mitigation strategies for potential threats.
  • Team Management Recruit, train, and supervise security personnel; maintain “luxury level” to FORBES 5 Star Service standards of professionalism and responsiveness.
  • Emergency Preparedness Develop and execute emergency response plans, including evacuation drills and crisis management.
  • Technology Oversight Monitor and maintain security systems such as surveillance cameras, alarms, and access control systems.
  • Incident Investigation Investigate security breaches, thefts, and other incidents; prepare detailed reports and recommend corrective actions. Lost & found oversight and management of inventory and guest communications.
  • Collaboration Act as liaison with local law enforcement NYPD, and FDNY emergency services for coordinated responses.
  • Compliance & Reporting Ensure adherence to local, state, and federal regulations; maintain accurate records of security activities.
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