Retail Security Director - Edison, NJ
About The Position
As the Director of Security, you will be performing a variety of management functions for assigned accounts, providing lead direction to Security Supervisors on requirements, priorities of work, and coordinating any necessary needs of the site. This role is a great fit for individuals with experience in positions like Operations Manager, Site Supervisor, or Account Manager. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry, operating in 47 countries with 355,000 employees worldwide and over 150,000 clients. The Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts, including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision, and training. We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. With over 80 years of protecting the things that matter, Securitas is the partner of choice for companies and an employer of choice for candidates worldwide. Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Requirements
- Must be at least 18 years of age.
- Must have a reliable means of communication (i.e., pager or phone).
- Must have a reliable means of transportation Driver's License with a clean record.
- Must have the legal right to work in the United States.
- Must have the ability to speak, read, and write English.
- Must have a High School Diploma or GED.
- SORA License or able to obtain
Nice To Haves
- Experience in positions like Operations Manager, Site Supervisor or Account Manager
Responsibilities
- Serves as a key point of client contact to ensure the delivery of high quality customer service for assigned client site(s); evaluates service quality and initiates any necessary corrective action in a timely manner.
- Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contracts; provides support during client start-ups; supports security planning, assessments and surveys; reviews and updates post orders.
- Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches employees and carries out disciplinary actions, as necessary.
- Assists in development and administration of budget in relation to assigned site.
- Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
- Within scope of client contract and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles; ensures vehicles are properly maintained and administers driver training; acts to ensure that there is an adequate inventory of uniforms, radios, and other supplies and equipment; maintains and submits payroll records and other employee and business information.
- Prepares and coordinates staffing schedules for site, in collaboration with line management as necessary; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Officer site reports to verify post orders and client directives have been satisfactorily followed; personally inspects all posts as part the evaluation of security staff.
- Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.
- Performs tasks and duties of a similar nature and scope as required for assigned site(s).
Benefits
- Weekly Pay
- Career Growth Opportunities
- Employee Referral Bonus
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401k
- Paid Time Off
- Discounts (Retail, Phone Plans, Rentals, etc.)
- Employee Assistance Program
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
- Accessing earned wages on a daily basis, prior to payday (Restrictions and fees may apply. Certain waiting periods may also apply.)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
