26-27 Director of School Operations

KIPPCamden, NJ
$90,000 - $152,658Onsite

About The Position

The Director of School Operations (DSO) is the leader of operations. The DSO manages and is responsible for all non-instructional systems and staff in the building. The DSO Fellowship prepares operations leaders to step into the Director of School Operations role. In addition to working with a current Director of School Operations, Fellows get support through weekly professional development and support from regional operations leads.

Requirements

  • Proficient in Microsoft Office and Google Suite, specifically Excel / Google Spreadsheets
  • Database management and reporting
  • Strong written and oral communication skills
  • Strong interpersonal skills
  • Strong organization skills and meticulous attention to detail
  • Superb customer service skills and love and support for families and children
  • Demonstrated ability to work with a team on collaborative projects
  • Ability to remain calm and solutions-oriented in high-stress situations
  • Commitment to do whatever it takes to ensure our teachers and students have what they need to be successful
  • Ability to proactively problem solve; anticipate challenges before they occur
  • Ability to identify inefficiencies and generate creative solutions
  • Ability to develop and manage multiple projects simultaneously and comfortably with ambiguity
  • Ability to troubleshoot and manage high-stress situations with a calm and positive demeanor
  • Ability to work evenings and weekends

Nice To Haves

  • Bilingual in English and Spanish is a plus
  • Previous experience in a customer service-oriented role
  • Previous experience in an educational or non-profit setting

Responsibilities

  • Manage the school operations staff and all other school support workers on the operations team
  • Implement and execute a performance management system for direct reports
  • Conduct weekly individual meetings and team meetings
  • Provide professional development
  • Support management of the school’s budget
  • Oversee purchasing for the school
  • Manage the operational logistics of all student test administration and other academic operational systems, in coordination with school leadership and/or teaching staff
  • Ensure the school meets annual enrollment targets by backwards planning from target enrollment numbers and dates
  • Plan events and outreach to families
  • Establish partnerships with local businesses and organizations
  • Oversee day-to-day operations of school-based technology projects by ensuring that school leaders, students, and staff have access to the technology they need
  • Plan any technology-related enhancements or additional purchases for the subsequent school year
  • Oversee the day-to-day operations of facilities and maintain a beautiful school
  • Procure and manage all vendors needed for the smooth and successful operation of the facility, including contractors, service providers, and maintenance workers
  • Manage partnership with Food Service Management Company to ensure the meal program meets the school’s expectations
  • Ensure school-wide compliance with health and safety laws
  • Ensure onboarding requirements for new staff members are completed
  • Comply with any city and state education mandates
  • Comply with all federal and state workplace regulations
  • Ensure the day-to-day school operating systems run smoothly and efficiently, including front office systems, transportation, routines, transitions, arrival, dismissal, and attendance

Benefits

  • Medical, dental, and vision insurance
  • Optional participation in the KIPP NJ 403b retirement plan, including matching contributions
  • A school-issued laptop
  • Generous Time-Off including 3.5-4 school vacation weeks (depending on the year), allocated sick and personal days, and an extended summer break
  • Up to 12 weeks 100% parental leave for primary caregivers
  • Employer paid life insurance
  • Extensive optional ancillary benefits including, short term and long term disability and accident and hospital indemnity
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