Director of Sales

ShipMonk•Fort Lauderdale, FL

22d

About The Position

The Director of Sales is a full-time leadership role responsible for recruiting, coaching, and elevating a team of Fulfillment Consultants, ShipMonk’s frontline Account Executives. The Director owns team pipeline health, performance, and revenue delivery, sets standards, removes obstacles, develops talent, and helps shape ShipMonk’s sales culture. The posting describes the team as up to six consultants in the introduction and four consultants in the team-leadership section. The role manages pipeline development, revenue performance, CRM data integrity, forecasting, onboarding, training, and cross-functional collaboration. It also identifies and develops strategic partnerships and business-development opportunities that create incremental pipeline and revenue. The Director provides weekly and monthly forecasts and performance updates to the SVP of Sales, and may travel up to 25% for client meetings, team events, and industry conferences. ShipMonk is a technology-enabled ecommerce fulfillment company with owned fulfillment centers in the US, Canada, the UK, and Europe. The company describes its platform as AI-powered and invests more than $10 million annually in research and development. The role offers a $170,000 base salary, eligibility for the company bonus structure, and eligibility for equity participation under the company’s equity program.

Requirements

At least 5 years of B2B sales leadership or team-management experience, with a track record of building and scaling high-performing sales teams.
Ability to hire, coach, and develop sales talent while holding team members accountable to performance standards.
Strong understanding of sales processes, pipeline management, and revenue forecasting.
High proficiency with CRM platforms and ability to drive team adoption and data discipline.
Ability to build accurate revenue forecasts and present data-backed sales reviews to senior leadership.
Strong coaching skills, including providing direct, actionable feedback and investing in others’ growth.
High energy, self-motivation, and competitiveness, with the ability to hold oneself and the team to high standards.
Ability to travel up to 25% for client meetings, team events, and industry conferences.

Nice To Haves

Experience in logistics, supply chain, third-party logistics (3PL), ecommerce, or SaaS sales is strongly preferred.
Salesforce experience is preferred.

Responsibilities

Lead, mentor, and develop a team of Fulfillment Consultants through regular one-to-ones, ride-alongs, deal reviews, and performance coaching.
Own team pipeline health, drive top-of-funnel activity, remove deal-progression bottlenecks, and improve close rates.
Manage the team toward revenue targets and quota performance; monitor results, identify underperformance, course-correct, and recognize wins.
Promote rigorous CRM use and ensure deal stages, activity logs, contact records, and pipeline data are accurate and current.
Deliver accurate weekly and monthly revenue forecasts and provide the SVP of Sales with timely, data-driven updates on performance, deals, risks, and opportunities.
Own onboarding for new Fulfillment Consultants and develop sales playbooks and ongoing skills training.
Collaborate with Marketing, Operations, Client Success, and Finance on go-to-market strategy, market feedback, and the handoff from close to onboarding.
Identify, evaluate, and develop strategic partnerships that can generate pipeline and revenue.
Research and qualify potential integration partners, technology vendors, service providers, and other ecosystem partners.
Lead outreach, relationship-building, and deal structuring with prospective partners.
Support partnership events, industry conferences, and co-marketing initiatives.
Develop business opportunities through customer relationships, partner channels, and market intelligence.