Director of Sales

Pinstripes • North Bethesda, MD

3d • $120,000 - $130,000 • Onsite

About The Position

Join Pinstripes and be part of a team dedicated to creating unforgettable experiences and shaping the future of Eatertainment. As the Director of Sales, you will report directly to the VP of Event Sales & Business Development. You will lead and develop a team of Senior Event Sales Managers and Event Sales Managers within your venue, owning the sales strategy and driving team performance. Your primary focus is building and coaching a high-performing sales team — setting the strategic direction, developing your team members, and holding the team accountable to sales goals — while ensuring consistent execution within your venue.

Requirements

• Minimum of 8 years in restaurant, hotel, or hospitality event sales, with a proven track record of success
• Minimum of 3 years directly managing and developing a sales team, ideally including experience managing managers
• Extensive understanding of the local market and industry trends
• Proven experience working in high-volume, fast-paced environments
• Strong financial and analytical aptitude, with experience owning sales budgets and reporting
• Excellent verbal and written communication skills
• Experience recruiting, onboarding, and training sales talent
• Ability to travel occasionally for networking, training, or company events as needed

Nice To Haves

• Demonstrates strong leadership presence with a genuine passion for developing others
• Works effectively across teams and departments, contributing to a collaborative culture
• Strong organizational skills, attention to detail, and ability to manage multiple priorities
• Proficient in CRM and catering software systems; experience with Tripleseat is a bonus
• Proficient in Microsoft Office and Excel for reporting and budget management

Responsibilities

• Own and communicate the sales strategy, ensuring it is understood and executed
• Track and report on strategic plan results, identifying opportunities for course correction
• Develop a strategic plan to engage new and existing clients and grow overall sales
• Ensure accurate and timely weekly and monthly financial reporting; analyze financial variances and initiate corrective actions as needed
• Stay in tune with sales budgets for the fiscal year and understand key KPI reports for your venue
• Manage, support, and develop sales team
• Lead and motivate a high-performance sales team while creating a “fun” and engaging environment
• Effectively lead daily huddles and strategic team meetings
• Communicate expectations clearly and follow up to ensure team members are meeting them in a timely manner
• Own individual sales growth planning for each team member, aligning development with their career path and goals
• Understand each team member’s strengths and areas of opportunity; conduct effective performance evaluations
• Own the continued education and sales training program, increasing team efficiency and conversion rates
• Collaborate on the Sales Manager training program, including onboarding new hires and supporting the recruiting process as needed
• Perform market research and stay on top of industry trends
• Understand competitors and develop strategies to win against them
• Actively connect with potential clients, community members, and top decision-makers in each market
• Create new routes to increase venue sales and ensure sales and marketing plans are cohesive and fully executed
• Build strong working relationships with venue leadership, including General Manager and Executive Chef
• Serve as liaison between the sales team and other departments to ensure smooth communication
• Ensure the team is effectively and consistently using sales tools and systems to perform their responsibilities
• Ensure venue adheres to brand standards and operational excellence
• Coach the team on guest engagement best practices, including handling VIP clients and resolving guest concerns
• Maintain a guest-centered focus across the sales organization to drive retention and repeat business

Benefits

• Medical, dental and vision insurance
• Health Savings Account option – including company HSA contribution
• Flexible Spending Accounts
• 401K
• Employee Assistance Program
• Company provided Short Term Disability Insurance
• Company provided Long Term Disability Insurance
• Flexible Vacation
• Voluntary benefits – LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings
• Growth opportunities, with several new restaurant openings
• Discounts on Food, Beverage and Activities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed