Director of Sales

Blue Link Wireless an Authorized Retailer of AT&T•San Jose, CA

7d•$120,000 - $150,000

About The Position

Blue Link Wireless, an Authorized Retailer of AT&T, is seeking a results-driven Director of Sales to lead sales performance, revenue growth, talent development, and operational execution across an assigned portfolio of retail locations. The role provides direct oversight of Area Sales Leaders (ASLs) and drives consistent field execution, leadership accountability, and sustainable business growth. The Director of Sales combines commercial acumen with hands-on field leadership, analyzing performance, identifying opportunities, creating action plans, and driving accountability through Area Sales Leaders and Store Leaders. Working with executive leadership and cross-functional teams, this role strengthens market performance, develops future leaders, improves organizational capability, and pursues revenue and profitability opportunities. This is an active, field-based leadership role requiring regular travel, frequent store engagement, and the ability to balance strategic planning with hands-on execution. Travel may be up to 50%, including overnight stays. The schedule may include evenings, weekends, and holidays as business needs require.

Requirements

Demonstrated success leading multi-unit retail sales operations and delivering measurable business results.
Experience managing multiple locations and developing leaders responsible for store-level performance.
Proven ability to drive sales performance through coaching, accountability, and disciplined execution.
Experience analyzing KPIs, identifying performance trends, and implementing action plans to improve results.
Demonstrated success recruiting, staffing, developing, and retaining high-performing sales teams.
Strong business judgment and analytical skills, with the ability to balance strategic priorities and hands-on execution.
Excellent communication, presentation, interpersonal, and leadership skills.
High ethical standards, sound judgment, and a strong commitment to accountability and operational integrity.
Proficiency with common business applications, reporting tools, and Microsoft Office.
Ability to travel up to 50%, including overnight stays, to assigned retail locations and business meetings.
Availability to work evenings, weekends, and holidays as business needs require.
Ability to drive between locations and maintain a consistent in-person field presence.
Ability to use computers, mobile devices, and standard office equipment and communicate effectively with employees, customers, and business partners.
Ability to perform the essential functions of the role, with or without reasonable accommodation.

Nice To Haves

Seven or more years of wireless retail or comparable multi-unit retail leadership experience.
Two or more years in a Wireless Retail Area Manager, Area Director, District Manager, Regional Sales Leader, or comparable multi-location leadership role.
AT&T or other wireless carrier retail sales leadership experience.
Experience with regional budgets, sales forecasting, performance dashboards, and market-level business planning.
A demonstrated track record of developing leaders for expanded responsibilities and promotions.
Experience executing retail marketing initiatives, sales promotions, and customer engagement strategies.
Experience partnering across Sales, Human Resources, Training, Marketing, and Operations to improve business performance.

Responsibilities

Own sales performance, revenue growth, customer experience, and operational results across an assigned portfolio of retail locations.
Develop and execute strategies to improve sales productivity, conversion, profitability, and overall market performance.
Monitor KPIs, sales trends, forecasts, and business reporting to identify opportunities and address performance gaps.
Translate business insights into actionable plans with clear expectations, measurable goals, and consistent follow-through.
Establish a disciplined sales culture focused on customer engagement, product knowledge, sales behaviors, and revenue-generating activities.
Evaluate market conditions, competitive activity, and emerging opportunities to strengthen market share and business performance.
Partner with executive leadership and cross-functional teams to execute strategic initiatives, promotions, and business priorities.
Provide direct leadership, coaching, and oversight of Area Sales Leaders, ensuring consistent execution and accountability across their assigned locations.
Develop Area Sales Leaders and support their coaching of Store Leaders and frontline sales teams.
Establish a leadership cadence through one-on-one meetings, performance reviews, coaching, and accountability for business outcomes.
Build a sustainable talent pipeline through recruiting, staffing, succession planning, and internal development.
Hold Area Sales Leaders accountable for hiring quality candidates, maintaining appropriate staffing levels, developing teams, and improving retention.
Identify high-potential talent and build leadership capability to support future growth and succession needs.
Recognize strong performance and address leadership and execution gaps promptly.
Foster a culture of accountability, collaboration, continuous improvement, and professional growth.
Maintain an active field presence through frequent store visits, including evenings and weekends, to assess sales execution, customer experience, leadership effectiveness, training, and operational compliance.
Observe sales behaviors, evaluate store execution, and coach Area Sales Leaders and Store Leaders on opportunities to improve results.
Document store visit findings, establish action plans, and follow through to ensure measurable improvement.
Ensure consistent execution of AT&T and Blue Link Wireless requirements, merchandising standards, promotions, policies, and procedures.
Monitor inventory controls, cash management, discounting practices, and loss prevention to minimize operational risk and financial losses.
Partner with Human Resources, Training, Marketing, Operations, and other support functions to resolve business challenges and improve execution.
Support the use of reporting tools and performance dashboards to strengthen visibility, accountability, forecasting, and decision-making.
Maintain effective working relationships with internal and external partners to support business objectives.