Director of Sales

O'Reilly Hospitality Management LLC • Fort Worth, TX

5d

About The Position

The Director of Sales leads sales activity and revenue generation for BigShots Golf in Fort Worth, overseeing sales staff and working with property leadership to support exceptional guest experiences and profitability. The role develops sales and marketing plans, forecasts, evaluates trends, and adjusts strategies to achieve quarterly and annual revenue goals. It also markets food and beverage outlets and ensures participation in brand sales and revenue management initiatives.

The Director of Sales builds relationships with the local community, maintains sales records and required reports, and ensures compliance with hotel credit procedures and audit guidelines. The position includes recruiting, training, mentoring, coaching, evaluating, and supporting sales staff, as well as collaborating on departmental budgets and expense plans. The role requires travel to regional locations and may involve conferences. Scheduling may vary and include nights, weekends, and holidays.

Requirements

• Bachelor’s or associate degree required; relevant experience may be considered.
• 2–4 years of sales experience.
• Valid driver’s license and proof of vehicle insurance required.
• Reliable transportation for travel to regional locations.
• Strong leadership, management, organizational, and communication skills.
• Excellent presentation, time-management, and listening skills.
• Computer skills, including Microsoft Word, Microsoft Excel, and SalesPro or Delphi, or similar tools.
• Ability to present professionally and persuasively to individuals and groups.
• Ability to demonstrate sound knowledge of offered products and services.
• Ability to work independently with self-confidence, energy, and enthusiasm.
• Ability to develop community sales relationships and attend community activities.
• Analytical skills for measuring business potential and value to the hotel.
• Ability to interact with customers and hotel management at all levels.
• Ability to motivate team members and ensure service meets OHM and brand standards.
• Ability to coordinate multiple activities under pressure and recommend solutions to challenges.
• Ability to deliver results, work with varied personality types, and maintain tact and diplomacy.
• Ability to multitask, prioritize, and manage competing deadlines.
• Ability to model behaviors that motivate, lead, and develop a team.
• Comfort with a visible leadership role at the hotel and in the community.
• Ability to travel by vehicle or air to various locations and conferences.
• Ability to meet the physical requirements of the role, including lifting, standing, and walking.

Nice To Haves

• Hospitality Management degree preferred.
• Hospitality industry experience preferred.

Responsibilities

• Meet or exceed sales activity goals, including outside sales, for self and the team in accordance with standard operating procedures.
• Lead, train, mentor, recruit, and hire sales staff; coach and develop employees, conduct evaluations, and administer progressive discipline.
• Collaborate on creating and managing departmental budgets and expense plans.
• Partner with senior leadership at properties under oversight and hold them accountable for guest experience and profitability.
• Market all food and beverage outlets.
• Drive sales revenue and ensure quarterly and annual hotel revenue goals are achieved.
• Develop sales and marketing plans, evaluate trends, and modify strategies to enhance revenue.
• Develop sales action plans and forecasts, evaluate trends, and modify strategies to enhance revenue.
• Ensure outside sales information is entered into the required sales grid for daily distribution.
• Ensure hotel participation in brand sales and revenue management initiatives.
• Ensure hotel credit procedures and audit guidelines are followed.
• Attend and participate in property revenue meetings to support revenue maximization and profitability.
• Represent the company in the community and maintain positive relationships with local organizations.
• Ensure required reports are completed accurately, on time, and in accordance with company policies and procedures.
• Embrace O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
• Perform other duties and responsibilities as required or requested.

Benefits

• 401(k) and Roth 401(k) with company match; full-time and part-time Team Members are eligible.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Paid time off.
• Paid parental leave.
• Growth potential and career advancement.
• Hotel and restaurant travel perks and discounts.
• Earned wage access through DailyPay beginning on day one.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree