Director of Sales

Theme Parks, An IHG Hotel • Lake Buena Vista, FL

6d

About The Position

The Director of Sales builds relationships with clients, third parties, and community organizations to generate business for the hotel. The role provides strategic direction to the sales and catering team to achieve revenue goals and maximize revenue performance. It guides the team toward monthly targets by developing action plans, analyzing data, reporting results, and overseeing marketing efforts. The position reports to the General Manager and can prepare the successful candidate for a progressive career in larger hotels or more complex markets, national sales, third-party planning, or potentially a General Manager role.

The Director of Sales is expected to understand the hotel’s market, develop local business opportunities, create a professional and positive work environment, and lead sales and revenue disciplines. The role requires sound decision-making in revenue management, strong pricing and positioning skills, and a consistent focus on meeting or exceeding budgeted revenue. Flexible scheduling availability, including evenings, nights, and weekends, is required.

Requirements

• Three to five years of hotel sales experience.
• Strong knowledge of the hotel’s market and previous hotel selling experience.
• Ability to lead revenue and sales disciplines.
• Strong time-management and organizational skills.
• Computer proficiency.
• Exceptional attention to detail in client and associate follow-up.
• Strong decision-making skills in revenue management.
• Excellent pricing and positioning abilities.
• Ability to consistently achieve revenues that meet or exceed budget.
• Ability to evaluate alternatives quickly and make informed plans of action.
• Proven track record in selling and negotiating.
• Flexible scheduling availability, including evenings, nights, and weekends.
• Eligible to work in the United States.
• Sufficient education and/or literacy to identify and read product labels and communicate with guests about job-related needs.
• Ability to see, hear, talk, sit, stand, handle objects, bend, kneel, stoop, and lift items as needed, with or without reasonable accommodations.
• Ability to embrace HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude.

Nice To Haves

• Hotel brand experience is highly preferred.
• Bachelor’s degree, or a combination of education and experience.
• Special certifications may receive additional consideration.

Responsibilities

• Build relationships with clients, third parties, and community organizations to generate hotel business.
• Provide strategic direction to sales and catering professionals to achieve the hotel’s revenue goals and maximize revenue performance.
• Guide the sales and catering team toward monthly revenue goals.
• Develop action plans, analyze data, and report on results.
• Oversee marketing efforts.
• Engage with the local community to develop business opportunities and establish the hotel’s credibility.
• Create an exceptional work environment that is fun, courteous, friendly, and professional.
• Teach selling, detailing, and closing techniques.
• Balance the needs of clients, the company, and the owner.
• Lead revenue and sales disciplines.

Benefits

• Flexible full-time and part-time schedules.
• Up to 40% of earned wages paid before payday through PayActive.
• Paid time off (PTO) and paid holidays.
• Full healthcare benefits, including medical, dental, and vision coverage.
• 401(k) retirement plan with a guaranteed 4% match and no vesting.
• Hotel and food and beverage discounts and perks.
• Career advancement opportunities across HVMG.

What This Job Offers

• Job Type: Full-time
• Career Level: Director