Director of Sales

Highgate Hotels • Los Altos, CA

3d

About The Position

InnVentures is seeking a Director of Sales for the Residence Inn Palo Alto in Los Altos, California. The role leads sales efforts for multiple properties in the same market, motivating and developing the sales team while identifying and securing new business. The Director of Sales builds and maintains customer relationships, works with hotel departments and community partners, and contributes to increased market share and positive financial results.

The position includes hiring, training, coaching, and mentoring sales team members; driving proactive sales activity; coordinating client needs with the hotels; and preparing sales and marketing plans. The Director of Sales also supports financial reporting and hotel goals through collaboration with other departments. A bachelor’s degree in Hotel Management, Business, or Marketing is preferred, and candidates must have at least three years of experience as a Sales Manager, including prior hotel sales experience.

Requirements

• At least three years of experience as a Sales Manager, including prior hotel sales experience.
• Experience dealing with and communicating with ownership groups and asset management.
• Proficiency in sales automation systems, such as DELPHI or alternatives, and PMS systems.
• Experience working collaboratively with revenue management and operations teams.
• Well-rounded knowledge of market segments and channel distribution sources, and the ability to develop a strategic plan for each.
• Excellent communication and presentation skills.
• Strong interpersonal skills and ability to work in a team environment.
• Ability to direct, lead, train, motivate, and drive a direct sales team, and develop a cooperative and competitive team spirit and winning attitude.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
• Ability to multitask and prioritize departmental functions to meet deadlines.

Nice To Haves

• Bachelor’s degree in Hotel Management, Business, or Marketing.

Responsibilities

• Hire, train, coach, and mentor members of the sales team.
• Solicit, negotiate, and book new business through proactive direct sales efforts.
• Maintain and grow existing customer and account relationships.
• Understand clients’ visions and communicate their needs and requests to the hotels.
• Respond to client inquiries, requests, and concerns in a timely and professional manner.
• Build rapport with key industry players in the community, including the local Convention & Visitor’s Bureau.
• Meet or exceed weekly sales call goals and maintain the sales pipeline.
• Monitor team sales activity to ensure the team focuses on appropriate business opportunities.
• Participate in weekly sales meetings, record and act on future account, customer, and event traces, write action plans, and prepare annual marketing plans.
• Assist with financial reporting and other information requested by management or owners.
• Support hotel goals through teamwork and collaboration with all departments.

Benefits

• Medical, dental, and vision insurance
• Company-paid life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid time off, including paid holidays, paid vacation, and paid sick leave
• Voluntary benefits, including accident, life, critical illness, and Flexible Spending Account options
• Hotel benefits
• Employee assistance program
• Leadership development program
• Educational opportunities and tuition reimbursement
• Paid jury duty, personal, medical, and military leave in accordance with applicable law
• Daily pay

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed