Director of Sales

Kimpton Hotels & Restaurants•Miami Beach, FL
•Hybrid

About The Position

This role offers the best of both worlds, combining sales account management with team leadership. In conjunction with the Area Director of Sales and Marketing, you will develop and guide the Sales and Convention Services teams to achieve budgeted group revenue and sales performance goals. You will also enhance your skills and client base by booking group business within the region to meet a specified booking goal. As the leader of the Sales Department, you are ambitious and possess the ability to encourage and motivate your team. This position requires effective decision-making and may involve travel within the designated region.

Requirements

  • 3 to 5 years of sales experience.
  • Effective decision making using data, and logistics provided by all resources.
  • Flexible work schedule, available for site inspections, impromptu travel, etc.
  • Proven leadership and time management skills that motivate and encourage others.
  • Deep understanding and active use of Delphi, Knowland, Hotelligence, and Microsoft Office Suite.

Nice To Haves

  • Bachelor's degree or equivalent experience within the field is preferred.

Responsibilities

  • Craft a sense of place that will insure, inspire, and motivate the Group Sales and Conventions Service teams to meet and or exceed pre-determined booking goals quarterly and annually.
  • Complete weekly, monthly, quarterly, and annual sales reports.
  • Attend and/or lead Sales meetings, Revenue meetings, Marketing meetings, Staff Department meetings, and daily line-ups.
  • Work with the Area Director of Sales to build programs of work that are relevant, creative, and nimble enough to react to market conditions when needed.
  • Collaborate with the Director of Revenue Management to achieve mutually agreed upon RevPAR goals.
  • Book individual group business to an agreed upon goal within an assigned region.
  • Prepare, construct, and present creative client proposals, and negotiate contracts on Kimpton's behalf.
  • Review hotel contracts with the Sales Executive when appropriate to ensure adherence to standards.
  • Build and implement the site inspection process that delivers an exciting and memorable visit that is also comprehensive and understanding to the client's needs.
  • Be proficient in external sales tools such as Hotelligence, Knowland reports, Cvent, etc.
  • Prepare and present documents needed for owner meetings in a proficient manner that explains our progress and discovery work.
  • May be called upon to entertain clients and host FAM trips that may include taking clients to breakfast, lunch or dinner; meet for drinks; go off property to destination attractions.
  • Provide department colleagues with communication that will improve our ability to deliver quality service.
  • Site inspections and impromptu travel can occur anytime during a 7-day period. While we will always try to provide sufficient notice, this role needs someone with a flexible schedule.
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