Director of Sales
About The Position
The Director of Sales leads the sales team and drives new business for multiple properties in the same market. The role focuses on building customer and community partnerships, growing the existing account base, increasing market share, and delivering positive financial results for each hotel. The Director of Sales works with hotel departments, revenue management and operations teams, and ownership or asset management stakeholders, while supporting the hotel’s goals through collaboration. The position is based at Residence Inn Palo Alto in Los Altos, California. InnVentures operates more than 75 hotels across 20+ states and has 40 years of experience in hotel management, development, and revenue maximization. Full-time associates are offered a benefits package that includes insurance, retirement matching, paid leave, employee assistance, and educational opportunities. Benefits and leave provisions may vary by location, classification, length of service, and applicable collective bargaining agreements.
Requirements
- At least 3 years of experience as a Sales Manager, including prior hotel sales experience.
- Experience communicating and working with ownership groups and asset management.
- Proficiency in managing and using sales automation systems such as DELPHI or alternatives, and PMS systems.
- Experience collaborating with revenue management and operations teams.
- Well-rounded knowledge of market segments and channel distribution sources, and the ability to develop a strategic plan for each.
- Excellent communication and presentation skills.
- Strong interpersonal skills and ability to work in a team environment.
- Ability to direct, lead, train, motivate, and drive a direct sales team, and develop a cooperative and competitive team spirit and winning attitude.
- Proficiency in MS Office, including Word, Excel, and PowerPoint.
- Ability to multitask and prioritize departmental functions to meet deadlines.
Nice To Haves
- Bachelor’s degree in Hotel Management, Business, or Marketing preferred.
Responsibilities
- Hire, train, coach, and mentor members of the sales team.
- Solicit, negotiate, and book new business through proactive direct sales efforts.
- Build on existing relationships to maintain and grow the customer and account base.
- Understand clients’ visions and communicate their needs and requests effectively within the hotels.
- Respond to client inquiries, requests, and concerns in a timely and professional manner.
- Build rapport with key community industry players, including the local Convention & Visitor’s Bureau.
- Meet or exceed weekly sales call goals, maintain the sales pipeline, and monitor the team’s sales activity to ensure attention is directed to appropriate business opportunities.
- Participate in weekly sales meetings, record and act on future account, customer, and event traces, write action plans, and prepare annual marketing plans.
- Assist with financial reporting and other information requested by management or owners.
- Support hotel goals through teamwork and collaboration with all departments.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Company-paid life insurance
- Short-term disability insurance
- Long-term disability insurance
- Accident insurance
- Critical illness insurance
- Flexible Spending Account
- Paid time off
- Company-matched 401(k) plan
- Hotel benefits
- Employee assistance program
- Leadership development program
- Daily pay
- Paid holidays
- Paid vacation
- Paid sick leave in accordance with applicable law
- Educational opportunities and tuition reimbursement
- Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
