Director of Sales

ShipMonk•Fort Lauderdale, FL

21d

About The Position

The Director of Sales is a full-time leadership role responsible for recruiting, coaching, and developing a team of Fulfillment Consultants, ShipMonk’s frontline Account Executives. The Director owns the team’s pipeline health, performance, and revenue delivery, setting standards, removing obstacles, and developing talent while shaping ShipMonk’s sales culture. The role includes coaching and performance management, pipeline oversight, revenue forecasting, CRM discipline, onboarding and training, and collaboration with Marketing, Operations, Client Success, and Finance. It also involves identifying and developing strategic partnerships that can create additional pipeline and revenue, managing partner relationships and deal structuring, and supporting events and co-marketing initiatives. The position partners closely with the SVP of Sales and requires travel of up to 25% for client meetings, team events, and industry conferences. ShipMonk describes itself as a technology-enabled fulfillment partner for ecommerce and direct-to-consumer brands, with owned fulfillment centers and an AI-powered platform.

Requirements

At least 5 years of B2B sales leadership or team management experience, with a record of building and scaling high-performing sales teams.
Ability to hire, coach, and develop sales talent while holding team members accountable to performance standards.
Strong understanding of sales processes, pipeline management, and revenue forecasting.
High proficiency with CRM platforms and ability to drive team adoption and data discipline.
Ability to build accurate revenue forecasts and present data-backed sales reviews to senior leadership.
Strong coaching skills, including providing direct, actionable feedback and investing in others’ growth.
High energy, self-motivation, and a competitive approach to achieving high standards.
Ability to travel up to 25% for client meetings, team events, and industry conferences.

Nice To Haves

Experience in logistics, supply chain, third-party logistics (3PL), ecommerce, or SaaS sales.
Experience with Salesforce.

Responsibilities

Lead, mentor, and develop a team of Fulfillment Consultants through regular one-on-ones, ride-alongs, deal reviews, and performance coaching.
Own team pipeline health, drive top-of-funnel activity, identify bottlenecks, and improve deal progression and close rates.
Manage the team toward revenue targets and quota performance, monitor results, address underperformance, and recognize wins.
Promote rigorous CRM use and ensure deal stages, activity logs, contact records, and pipeline data are accurate and current.
Deliver accurate weekly and monthly revenue forecasts and provide the SVP of Sales with data-driven updates on performance, deal status, risks, and opportunities.
Own onboarding for new Fulfillment Consultants, develop sales playbooks, facilitate ongoing training, and support continuous improvement.
Partner with Marketing, Operations, Client Success, and Finance to align go-to-market strategy, share market feedback, and support smooth handoffs from close to onboarding.
Identify, evaluate, and develop strategic partnerships that create pipeline and revenue opportunities.
Research and qualify potential integration partners, technology vendors, service providers, and other ecosystem partners.
Manage outreach, relationship building, and deal structuring with prospective partners.
Support partnership events, industry conferences, and co-marketing initiatives.
Develop business opportunities through customer relationships, partner channels, and market intelligence.