Director of Sales

Marriott • New York, NY

1d • $180,000 - $210,000

About The Position

The Director of Sales leads hotel revenue growth by building business relationships, turning market opportunities into bookings, guiding sales strategy, managing and developing the sales team, and partnering across departments to deliver a consistent guest and client experience. The role aligns sales efforts with hotel operations to meet client needs and support reliable business growth.

The Director of Sales is responsible for group booking goals, average daily rate (ADR) and occupancy growth, annual market-share growth, revenue maximization, expense control, sales and/or events department oversight, and maintaining client relationships and networking. Duties include creating quantifiable action plans, conducting site inspections, coordinating with revenue and pricing teams, securing new business, overseeing sales follow-up and administration, preparing proposals and contracts, managing group events, and ensuring a seamless on-property experience. The role also represents the hotel in the local community and industry, including through site visits, trade shows, and sales calls, and may require attendance at meetings or functions outside typical office hours.

The position supports the hotel’s standards for cleanliness, friendliness, organization, safety, teamwork, product consistency, and guest satisfaction. The employer is the independent hotel franchisee, MCR Investors, rather than Marriott International, Inc.

Requirements

• Positive attitude and willingness to learn.
• Highly developed verbal and written communication skills.
• Ability to influence others, negotiate, provide friendly service, and demonstrate professional selling skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Attention to detail, ability to meet deadlines, and strong organizational and presentation skills.
• Ability to read, write, understand, and communicate effectively in English.
• Ability to read and interpret documents, business records, and statistical reports in English, and write routine reports and correspondence in English.
• Ability to speak effectively in English before groups such as customers or employees.
• Ability to stand or remain stationary for long periods, including 3–4 hours at a time; operate computers and office machinery; perform data entry and telephone tasks; manipulate objects and controls; inspect details at close and long range; and frequently walk around the property to give tours.
• Some travel may be required to meet prospective and current clients.

Nice To Haves

• Bachelor’s or Associate’s degree preferred.
• Previous supervisory experience preferred.
• Progressive experience in the hospitality, hotel, restaurant, or service industry preferred, including experience with Rooms and Food & Beverage departments.

Responsibilities

• Meet and exceed group booking goals through proactive, quantifiable action plans and site inspections.
• Increase average daily rate and occupancy by developing and executing strategic plans.
• Grow annual market share by coordinating with revenue and pricing teams, building pipelines for key dates and soft periods, and securing new business.
• Maximize total revenue and control expenses to meet or exceed hotel profitability objectives.
• Oversee the hotel sales function, including sales activity, follow-up, and sales administration.
• Support the operational aspects of booked business, including preparing proposals, writing contracts, and communicating with customers.
• Oversee event management for group bookings and ensure contracted customers receive a seamless on-property experience and friendly service.
• Maintain a clean, spotless, well-organized, and safe hotel and support strong guest satisfaction scores.
• Build and maintain active professional relationships with clients, third-party meeting planners, referral sites, and other lead sources.
• Represent the hotel positively in the local community and industry through site visits, trade shows, and sales calls.
• Attend meetings and other functions required by the hotel or management, including those outside typical office hours.
• Work collaboratively across departments to support guest satisfaction, client experience, and hotel operations.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health insurance, available after 30 days of employment for full-time team members
• Dental insurance, available after 30 days of employment for full-time team members
• Vision insurance, available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed