Director of Sales - Strategic

Sprinklr • Bear Grove, IL

5d • $161,000 - $269,000 • Onsite

About The Position

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Meet Our Sales Team: A dynamic, motivated, and high powered Strategic Sales Team that is on a mission to be the best strategic sales team there is. Every member is passionate about Customer Experience (CX) and showing major corporations how it can impact their business for the best, when they have the right infrastructure.

Requirements

• Led top flight sales teams where talent has been converted into reps that sit in the top 10% of the overall salesforce.
• 7-15 years of enterprise software sales experience, meaning experience with the full range of obstacles when creating complex & enterprise wide SaaS deals.
• Proven leader who has led a team of at least 5 sales reps & territory for no less than 5 years, achieving collective success against regional sales targets.
• Genuinely care about others, creating a culture of learning and collaboration. Challenge yourself to learn & then empower others by sharing your experiences.
• Desire and ability to embrace the Customer Experience revolution and understand how social media platforms can impact the various functions of a large organization.
• Successful in forming relationships, knowing that relationships are everything and can inspire a group of sales stars to value them just the same.
• Consistently identify & attend industry events, leverage network, travel, and pursue creative methods to engage reps and their clients/prospects.
• Able to handle a fast-paced environment for both team and self in and out of the office.
• Current and unrestricted work authorization in the country where the role is based.
• Unable to consider applicants who require visa sponsorship or work authorization support for this role.

Nice To Haves

• Love the Customer Experience revolution! It’s not just social, it’s the entire relationship between global brands and consumers that’s changing, and as social interactions evolve in importance, Sprinklr is right in the middle of it.

Responsibilities

• Set up and run a Central/Midwest territory, leading a team of Strategic reps to achieve and blow through revenue targets.
• Inspire, engage and enable the team; coach them on best practice, review and assess performance, build employee capacity, support their professional development and optimize their contribution to the region/department.
• Be active & “in the room” supporting the team wherever required in client activity and deals; put together & win strategic deals and lead by example every step of the way.
• Be highly focused, comfortable with MEDDPICC/ Force management and use these tools and processes to facilitate the team’s success. Cultivate an environment where reps are constantly re-qualifying their deals, communicate thoughtfully and have a real desire to be the best.
• Direct the flow of information for sales activities and transactions (including leads, billings, orders, contracts, etc.) and evaluate data, plan and ensure district/area goals are met and potential problem areas are identified and mitigated.
• Ensure sales objectives are met within corporate strategies and policy frameworks; and champion a productive partnership with other departments (e.g. solutions consultancy, corporate marketing, etc.).

Benefits

• Voluntary healthcare coverage in countries where applicable.
• Paid time off to recharge and spend time with loved ones.
• Open Mentoring Program designed to create meaningful connections that support growth and amplify focus.
• 401k plan with 100% vested company contributions.
• Flexible paid time off.
• Holidays.
• Generous caregiver and parental leaves.
• Life and disability insurance.
• Health benefits including medical, dental, vision, and prescription drug coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed