Director of Sales Operations

Feastables

4d•$170,000 - $200,000

About The Position

Feastables is on a mission to create the world's most engaging brand. As the CPG industry teeters on the edge of transformation, trust has shifted from traditional corporate giants to innovative individual creators. With the backing of MrBeast, the world's most influential creator, and our unwavering commitment to transparency and superior quality, we are strategically positioned to become the go-to snacking brand for future generations. At the heart of our ethos is the belief that anything is possible. This belief ignites our innovation and drives us to push boundaries. It's what enables us to deliver incredible products and unique, engaging experiences that keep our fans and customers coming back for more. Though recognized for our chocolate bars, our vision goes beyond a single product category. We aim to offer a diverse product range, each item tailored to meet our customers' unique tastes and needs. Regardless of the variety, all of our products share a common trait - the guarantee of quality and fun that Feastables is known for. We're not just building a brand; we're crafting a legacy and just getting started. We are charting an unprecedented path, at an unbelievable velocity, and seeking extraordinary individuals to help us shape the next iconic global brand. Together, we will build something truly remarkable that will resonate with customers worldwide and stand the test of time. About The Role: As the Director of Sales Operations at Feastables, you will help build the systems, processes, and operating rhythms that power our next stage of growth. This role serves as a critical connector across Sales, Supply Chain, and Finance, ensuring teams are aligned around customer plans, forecasting, inventory readiness, and commercial performance. You will own the commercial planning process, sales operations infrastructure, customer planning capabilities, and performance management systems that enable scalable and profitable growth. From annual planning and forecasting to retailer enablement and broker performance management, you will help create the foundation that allows our teams to move quickly, make informed decisions, and execute with excellence. The ideal candidate brings deep CPG commercial operations experience, strong analytical skills, and a passion for building scalable processes in fast-moving environments. If you thrive at the intersection of strategy, operations, and cross-functional leadership, this is the role for you.

Requirements

8+ years of experience in Sales Operations, Commercial Strategy, Customer Planning, Business Operations, or a related field within CPG
Strong understanding of retailer, distributor, and broker ecosystems within consumer packaged goods
Experience leading commercial planning, forecasting, performance management, and operational processes that support business growth
Proven ability to lead complex cross-functional initiatives from planning through execution
Experience building scalable systems, reporting capabilities, dashboards, and operational workflows
Strong financial acumen with experience in forecasting, scenario planning, investment tracking, and business case development
Exceptional analytical, communication, and presentation skills
Experience managing and developing high-performing teams
Advanced proficiency in Excel, PowerPoint, syndicated data platforms, and reporting tools
Ability to influence stakeholders, drive alignment, and build strong relationships across teams
Comfortable operating in ambiguity and adapting quickly as priorities evolve
Strong attention to detail with a bias toward action and execution

Nice To Haves

Experience working in a startup, high-growth company, or similarly fast-paced environment is a plus
Passion for consumer brands, retail, and the creator economy

Responsibilities

Lead monthly, quarterly, and annual commercial planning processes across Sales, Supply Chain, and Finance
Drive alignment on customer forecasts, promotional plans, inventory readiness, revenue targets, and business priorities
Own sales operating rhythms, KPI reporting, business reviews, and performance management processes
Build and improve scalable tools, systems, and workflows that enhance forecasting accuracy, customer planning, and decision-making
Partner closely with Finance to support annual operating plans, budgeting, scenario modeling, and investment tracking
Collaborate with Supply Chain to ensure customer demand plans align with production and inventory capabilities
Lead and develop the Sales Operations team, helping build a high-performing organization that supports scalable growth
Develop retailer and broker-facing tools, scorecards, dashboards, and reporting that improve selling effectiveness and execution quality
Standardize processes across customer planning, promotional execution, new item launches, and customer onboarding
Establish performance scorecards and accountability measures for internal sales teams and external broker partners
Monitor performance across revenue, distribution, velocity, promotional, and execution metrics, identifying opportunities to improve results
Lead broker and sales performance reviews, helping drive accountability and accelerate growth
Support go-to-market planning and commercialization strategies for new products and customer expansion opportunities
Own strategic initiatives focused on operational scalability, process optimization, and commercial transformation
Evaluate and implement systems, technologies, and partnerships that strengthen planning, reporting, and sales execution capabilities
Develop executive-level reporting, recommendations, business cases, and performance updates for senior leadership
Serve as a key cross-functional partner across Sales, Supply Chain, Finance, and external broker organizations, helping drive alignment and execution across priorities