Director of Sales Operations
About The Position
Our associates celebrate lives. We celebrate our associates. Lead Strategy. Driving Growth. Building the Future. Are you a strategic leader who thrives on turning data into action, building high-performing teams, and driving sales excellence? SCI Direct is seeking a Director of Sales Operations to help lead one of the nation's fastest-growing sales organizations. This is a unique opportunity to partner with executive leadership to shape strategy, improve operational performance, and influence the success of hundreds of sales professionals across the country. If you're energized by solving complex business challenges, leading transformational initiatives, and creating scalable processes that fuel growth, we'd love to meet you. Why Join SCI Direct? At SCI Direct, we believe Family Is Everything. We are committed to serving families with compassion while building a culture that values innovation, accountability, teamwork, and continuous improvement. As our Director of Sales Operations, you'll play a vital leadership role in driving operational excellence, supporting field sales leaders, and helping shape the future of our national sales organization.
Requirements
- Bachelor's degree preferred or equivalent relevant work experience.
- 5+ years of sales leadership or sales operations experience.
- Experience leading Sales Operations, Analytics, or Business Operations teams.
- Strong knowledge of Salesforce CRM and sales technologies.
- Exceptional analytical, organizational, and project management skills.
- Proven ability to influence leaders across multiple departments.
- Experience leading organizational change and process improvement initiatives.
- Excellent communication and presentation skills.
- Willingness to travel up to 20%.
Nice To Haves
- Strategic yet hands-on
- Data-driven and customer-focused
- A collaborative relationship builder
- Passionate about developing people
- Comfortable leading change
- Innovative, curious, and always looking for a better way
- Results-oriented with a high level of accountability
Responsibilities
- Lead and develop a high-performing Sales Operations team supporting a national sales organization.
- Partner with the Vice President and Senior Vice President of Sales to develop and execute strategic sales initiatives.
- Drive process improvements that increase productivity, efficiency, and revenue.
- Build reporting, dashboards, and analytics that support executive decision-making.
- Champion Salesforce optimization and the implementation of new technologies.
- Collaborate with Marketing, Finance, HR, and Operations to align organizational goals.
- Oversee sales forecasting, budgeting, compensation administration, and incentive programs.
- Recruit, coach, and develop future Sales Operations leaders.
- Identify opportunities for innovation and implement solutions that deliver measurable business results.
- Foster strong relationships across the organization while promoting collaboration and accountability.
Benefits
- Hybrid work environment
- Competitive compensation and bonus opportunity
- 401(k) with company match
- Comprehensive health and wellness benefits
- Professional development and career advancement opportunities
- Collaborative, high-performing leadership team
- The opportunity to make a measurable impact on a national organization
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What This Job Offers
Job Type
Full-time
Career Level
Director
