Radisson Director of Sales & Marketing

Choice Hotels International•La Crosse, WI

40d•Onsite

About The Position

The Radisson Hotel Lacrosse is seeking a sales expert to lead as Director of Sales & Marketing. As an Executive Leader of the property’s sales department, you will be responsible for driving all top-line revenues in the assigned hotel through leadership, revenue management, and marketing/sales. This role requires participation in the development and implementation of business strategies aligned with RHGA’s overall mission, vision, values, and strategies. You will also develop and implement strategies and practices that support employee engagement and create 100% guest satisfaction by providing the Radisson experience through performance that demonstrates genuine hospitality and exceeds guest expectations. Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guests.

Requirements

High school diploma required, bachelor’s degree preferred
Minimum five years sales management experience within the hotel industry
Minimum two years at an upscale brand in past five years in sales management
General knowledge of contract laws
Experience managing owner relationships
Experience managing a team
Able to resolve conflicts; guests, supervisor and employee
Able to collaborate effectively with other hotel employees and managers to ensure teamwork
Ability to interpret and implement strategies based on reviews of STR, TravelClick/Kalibri Labs, GDS audits, Online Booking tools
Expert computer skills including Microsoft Office suite, Delphi and/or Opera, including Catering and Convention Services deliverables
Knowledge of hotel operations including; preparation of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning
Ability to travel
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Presenting documents verifying identity and legal authorization to work in the United States.
Satisfactory completion of a background check and E-Verify.

Responsibilities

Directing and establishing sales goals and customer relationships that align with the monthly, quarterly, and annual forecast. Providing direction and coaching to team on meeting and exceeding deliverables.
Providing exceptional communication to Executive Committee, Corporate and Ownership to ensure developments, goals and demands are being met as business needs evolve.
Attend networking events, participate in community involvement opportunities, and serve as a strong presence for hotel service and brand advocacy.