Director of Sales Development (SDR) at OffDeal — OffDeal

Outbound Operators•New York, NY

31d•$150,000 - $155,000•Onsite

About The Position

OffDeal, a fast-growing, Series A, AI startup at the intersection of technology and investment banking, is seeking a Sales Development Team Leader. This is a significant opportunity to scale their outbound Sales Development team. The current strategy is effective, generating a high volume of conversations and new pipeline. The role involves taking the team from good to exceptional by scaling successful strategies, coaching representatives, and enhancing OffDeal's deal sourcing capabilities. The position offers a strong baseline with established workflows, targets, and infrastructure, allowing the leader to focus on growth and innovation. The role provides the opportunity to test new approaches, elevate team performance, and build a best-in-class sales development unit.

Requirements

4+ years in outbound sales/Business Development (BD).
2+ years directly leading a team.
Personal experience with cold calling and carrying a quota.
Directly managed a BD/SDR team of 3-10 reps.
Experience owning the tech stack of a BD team.
Ability to lead from the front, coaching by example on the phones.
Strong motivational skills to build team identity in a challenging environment.
Willingness to handle operational tasks like list exports and load checks.
Systems thinking approach to managing a sales process.
Attention to detail regarding data hygiene.
Lives within commutable distance to New York City.
Willing to work in the office 5 days a week.
Eligible to work in the US without requiring sponsorship.
Fits within the specified salary, commission, and OTE range.

Responsibilities

Drive daily floor performance and analytics, setting the pace and ensuring the team exceeds benchmarks.
Track connects, completion, and conversion rates by rep and team to identify and address performance issues.
Diagnose performance bottlenecks related to lists, scripts, and rep delivery, and implement solutions.
Provide daily coaching and leadership, including live step-ins, call reviews, and real-time coaching.
Own the master objection-handling guide and script development.
Build team identity and motivation within a high-volume, high-rejection environment.
Recruit, interview, and onboard new Sales Development Representatives (SDRs), managing their first 30 days.
Manage the end-to-end lead handoff process between SDRs and bankers.
Define and enforce standards for qualified leads ready for routing.
Track and manage de-escalations and no-show rates to maintain a functional two-way system.