Director of Sales and Account Management

Delta Dental Plan of New Mexico•Albuquerque, NM

9d•Onsite

About The Position

Plans, organizes, and directs the daily activities of the Sales and Account Management Department to ensure that goals and objectives are met, including supporting all enterprise initiatives by leveraging best practices, new technology and techniques.

Requirements

Values-based, high performance minded Senior Leader.
Demonstrated leadership and management skills.
Proven ability to successfully train and motivate Management Team.
Proficient computer skills and working knowledge of Microsoft applications, and other database software applications.
Skilled communicator, with effective verbal, written, presentation, and listening skills.
Ability to analyze and resolve complex problems, and ability to use independent judgment and demonstrated attention to detail.
Ability to manage multiple processes and projects within time and budget parameters as well as demonstrated proactive customer outreach.
Must have ability and willingness to lift 30 pounds.
Exceptional critical thinking and creative decision-making skills.
Ability to build business networks, as well as improve organizational and client relationships, through exceptional service delivery and enticing service representation.
Proven ability to take calculated risks towards promoting organization’s goals and ideals.
Successfully complete a credit check, background verification and drug test.
Position requires 7 years minimum experience in management or leadership role; expert knowledge of service in the health care industry, preferably in the group benefits/insurance field.
The position will involve significant contact with management of the company and external stakeholders and requires strong interpersonal, professional, and communication skills.
The incumbent must be a demonstrated self-starter who is both highly organized, positive, and professional collaborator.
Bachelor’s degree required with an emphasis in business, sales, marketing, or related field of study.
The candidate must be legally authorized to work in the United States of America and successfully pass background checks and drug testing.
This position requires on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development, and effective collaboration with colleagues and management.

Responsibilities

Implement and Direct the Set Retention and Growth Targets
Manage & assure an Engaged Capable Sales & Account Management Team are in Place and Operating Effectively
Sales & Account Management Leadership
Process Improvement & Organizational Impact
Manage the Oversight of Department / Function Related “Affiliation” Provided Services
Develop, Leverage & Maintain Industry & Service Relationships
Implement Proactive, Industry Leading Service(s) to Producers/Brokers, Consultants & Agents
Assist in the Product Design, Management & Evaluation and Implementation
Catalyst to Improved Market Based Product Plan Benefit Structure(s)
Assure Effective Actuarial & Underwriting in all Account Pricing Decisions Consistent with Underwriting Guidelines
Contribute to the Development and Achievement of the Strategic Plan
Proactively Manage and Pursue Potential Growth Opportunities
Assure Professional Consistent RFP Response Process & Due Diligence is in Place and leveraged on all RFP Responses
Successful Implementation of Strategic Initiatives
Implement Market Based Business Strategies for Overall Profitable Business Growth and Retention
Prepare and Manage to the Department(s) Budget
Effective Policies and Procedures
Define & Implement Required Timely Analytics
Assure Service Driven Metrics are Proactively Managed
Be a Catalyst to Process Improvement / Effective Performance Processes & Procedures Management
Other Duties, Projects, Tasks
Articulate and Communicate Organization value proposition, vision and values
Action orientation
Assure Communication & Clarity of Direction
Assure Accountability & Resources
Demonstrate and Leverage Analytical and Conceptual Thinking
Capacity for Story Telling
Team Member Development and Performance Management
Improvement / Effective Performance Processes & Procedures Management
Effective Policies and Procedures