Director of Risk Management and Quality

Lifepoint Health • Richmond, TX

1d • Onsite

About The Position

The Director of Risk Management and Quality leads and oversees Westpark Springs’ hospital-wide Continuous Quality and Performance Improvement (CQPI) program. The role uses data collection, analysis, and trending to assess performance, improve processes and systems, direct risk management and patient safety activities, investigate adverse outcomes, coordinate regulatory and accreditation readiness, and educate hospital and medical staff on CQPI and related quality programs. This position is 100% onsite.

Westpark Springs is a 96-bed hospital in Richmond, Texas, and is part of Lifepoint Health, a community-based healthcare network. The position also liaises with local health officials and coordinates inspections and accreditation reviews with state and other regulatory agencies. It includes age-appropriate care planning knowledge and other duties as assigned.

Requirements

• A clinical license is required.
• A BSN or BS/BA is required.
• At least two years of experience in an acute hospital or rehabilitation setting is required.
• Basic Life Support (BLS/CPR) is required.
• Skills in data analysis and reporting; CQPI methodologies such as RCA, FMEA, and PDSA; risk management and patient safety facilitation; regulatory and accreditation readiness; teaching; communication; and collaboration.
• Basic computer knowledge.
• Knowledge of basic equipment.
• Appropriate telephone communication skills.

Nice To Haves

• Current state licensure as a Registered Nurse is highly preferred.
• Prior supervisory experience is preferred.
• Certification preferred by APIC (American Practitioners of Infection Control) and NAHQ (National Association for Healthcare Quality).

Responsibilities

• Lead and oversee a comprehensive, efficient, integrated, organization-wide Continuous Quality and Performance Improvement program.
• Measure and assess performance through collection, analysis, and trending of data.
• Focus on processes and systems to improve performance.
• Direct, facilitate, and report on services relating to risk management and patient safety.
• Investigate factors contributing to adverse outcomes to improve processes and systems.
• Encourage risk reporting and risk-reduction strategies in an environment that minimizes blame or retaliation and reduces unanticipated adverse events and outcomes.
• Educate hospital and medical staff on CQPI and provide other hospital-wide education and training.
• Direct hospital-wide continuous quality improvement functions, including reviewing records for quality indicators and reporting findings to leadership, the Medical Executive Committee, the Board of Managers, and other committees as appropriate.
• Review hospital-wide Infection Control and CQPI plans annually and establish goals and objectives for the next year.
• Serve as a liaison to local health officials and coordinate inspections and accreditation reviews with state and other regulatory agencies.
• Demonstrate knowledge of growth, development, and aging for planning and delivering age-appropriate care.
• Perform other duties as assigned.

Benefits

• Health benefits, including medical, dental, and vision, for full-time employees.
• 401(k) benefits for full-time employees.
• Competitive paid time off.
• Employee Assistance Program offering mental, physical, and financial wellness assistance.
• Tuition reimbursement or assistance for qualified applicants.
• Additional benefits (“and much more”).

What This Job Offers

• Job Type: Full-time
• Career Level: Director