Director of Risk Management and Quality

Lifepoint Health • Richmond, TX

15h • Onsite

About The Position

Westpark Springs seeks a Director of Risk Management and Quality to lead and oversee its hospital-wide Continuous Quality and Performance Improvement (CQPI) program. The role uses data collection, analysis, and trending to assess performance and improve processes and systems; directs risk management and patient safety activities; investigates adverse outcomes; coordinates regulatory and accreditation readiness; and educates hospital and medical staff on CQPI and related quality programs. This position is 100% onsite at Westpark Springs, a 96-bed hospital in Richmond, Texas.

Requirements

• BSN or BS/BA required.
• Minimum two years of experience in an acute hospital or rehabilitation setting required.
• Basic Life Support (BLS/CPR) required.
• Clinical license required.
• Skills in data analysis and reporting.
• Knowledge of CQPI methodologies such as RCA, FMEA, and PDSA.
• Skills in risk management and patient safety facilitation.
• Knowledge of regulatory and accreditation readiness.
• Effective teaching, communication, and collaboration skills.
• Basic computer knowledge.
• Knowledge of basic equipment.
• Appropriate telephone communication skills.

Nice To Haves

• Current state Registered Nurse licensure is highly preferred.
• Prior supervisory experience preferred.
• Certification preferred by APIC (American Practitioners of Infection Control) and NAHQ (National Association for Healthcare Quality).

Responsibilities

• Lead and oversee a comprehensive, efficient, integrated organization-wide CQPI program.
• Measure and assess performance through collection, analysis, and trending of data.
• Focus on processes and systems to improve performance.
• Direct, facilitate, and report on risk management and patient safety services.
• Investigate factors contributing to adverse outcomes to improve processes and systems.
• Encourage reporting and risk-reduction strategies in an atmosphere that minimizes blame or retaliation.
• Foster an environment that reduces unanticipated adverse events and outcomes.
• Educate hospital and medical staff on CQPI and provide hospital-wide education and training.
• Direct hospital-wide continuous quality improvement operations, including reviewing records for quality indicators and reporting findings to leadership, the Medical Executive Committee, the Board of Managers, and other committees as appropriate.
• Review hospital-wide infection control (IC) and CQPI plans annually and establish goals and objectives for the following year.
• Act as a liaison to local health officials and coordinate inspections and accreditation reviews with state and other regulatory agencies.
• Apply knowledge of growth, development, and aging to plan and deliver age-appropriate care.
• Perform other duties as assigned.

Benefits

• Health insurance, including medical, dental, and vision, for full-time employees.
• 401(k) benefits for full-time employees.
• Competitive paid time off.
• Employee Assistance Program offering mental, physical, and financial wellness assistance.
• Tuition reimbursement or assistance for qualified applicants.

What This Job Offers

• Job Type: Full-time
• Career Level: Director