Director of Revenue Systems & Architecture
About The Position
The Director of Revenue Systems & Architecture is the technical architect and builder of Interplay Learning's revenue systems (sales, customer success, marketing). This role owns the design, development, and lifecycle of the Salesforce ecosystem and adjacent GTM platforms, the underlying data architecture that powers reporting and automation, and the adoption of AI tools that make the revenue engine faster and more self-sufficient. Reporting to the CFO, this leader is the hands-on technical owner who turns business requirements into scalable, well-engineered systems. In this role you will manage a small team. This is a builder-and-operator role first: strong candidates will spend the majority of their time in systems architecture, configuration, integration, and data modeling. Broader RevOps competencies — sales/CS process design, executive-level business partnership, and cross-functional strategy — remain valuable and will still come up day to day, but they are secondary to technical depth and are treated as a strong plus rather than a core requirement. This is a fully remote position. Preference will be given to candidates based in the Austin, TX area or within a reasonable driving distance for occasional in-person meetings.
Requirements
- 7+ years of experience in Salesforce architecture, systems engineering, Revenue Operations, Sales Operations, or Business Systems.
- Proven experience owning the full systems development lifecycle—from solution design through deployment and ongoing support.
- Strong expertise in Salesforce architecture, configuration, integrations, data modeling, and system governance.
- Hands-on experience implementing AI-powered tools, workflow automation, and modern GTM technologies.
- Experience with Salesforce and the broader revenue tech stack; Salesforce certifications strongly preferred. NetSuite experience is a plus.
- Experience supporting PE- or venture-backed SaaS companies, ideally in the $50M–$150M revenue range.
- Understanding of subscription, usage-based, transactional, and professional services revenue models.
- Strong project management, prioritization, and cross-functional collaboration skills.
- Candidates must be authorized to work in the United States for any employer without stipulations and be residents of the United States.
- Following the offer of employment, all roles will require a background check and a drug and alcohol test. Some positions may require other verifications, such as, driver eligibility and record, credentials or education. All new hires will be required to complete the I-9 Form and E-verify process upon employment.
Nice To Haves
- Experience building executive reporting, leading technical initiatives, or managing a team is a plus.
Responsibilities
- Own the architecture of our revenue technology ecosystem, including Salesforce and the broader GTM tech stack.
- Lead the full systems development lifecycle—from solution design and configuration through testing, deployment, and ongoing optimization.
- Design and maintain integrations, APIs, and automations that create a scalable, reliable revenue platform.
- Establish best practices for release management, change control, documentation, and system governance.
- Design and maintain the data architecture that powers our revenue systems and reporting.
- Establish data governance, validation, and quality standards to ensure a trusted source of truth.
- Partner with BI and analytics teams to deliver accurate, scalable reporting across the customer lifecycle.
- Identify and implement AI-powered tools and automation that improve productivity and reduce manual work.
- Build intelligent workflows that enable self-service, proactive monitoring, and operational efficiency.
- Evaluate emerging AI capabilities across Salesforce and the GTM technology landscape.
- Serve as the technical owner for Salesforce and the revenue systems environment, including security, permissions, system health, and administration.
- Optimize platform performance and troubleshoot technical issues across the revenue technology stack.
- Ensure every platform is well configured, documented, and positioned to scale.
- Partner with Sales, Marketing, Customer Success, Finance, and Services leaders to translate business needs into scalable technical solutions.
- Support executive reporting and contribute to broader RevOps strategy and governance.
- Build and lead a high-performing technical systems team as the function grows.
Benefits
- Annual learning reimbursement.
- Support for work-life balance.
- 3 weeks PTO, 1 week Winter Break, holidays, and sick days.
- Medical, vision, dental, and 401(k) match.
- Private Company Equity Options
- Mental and physical health resources and social events.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
