Director of Revenue Operations

LoadUp Technologies • Alpharetta, GA

5h • Onsite

About The Position

As the Director of Revenue Operations, you will design and own the systems, processes, data, and insights that drive our revenue engine. You’ll build a unified view of the customer and job lifecycle, develop forecasting models, identify operational bottlenecks, and partner with leaders across the company to improve growth, conversion, and marketplace health. This is a high-visibility, cross-functional role that will directly impact LoadUp’s growth trajectory and operational performance.

Requirements

• 5-7+ years in Revenue Operations, Sales Operations, or related functions.
• 2+ years in a senior leadership role with a track record of building high-performing teams.
• Deep expertise in CRM management (HubSpot preferred) and modern workflow automation tools.
• Strong data modeling capabilities; fluent in lifecycle metrics, funnel analytics, and forecasting methodology.
• Excellent influence skills across technical and non-technical audiences at all levels.
• A Systems Thinker with a bias toward action and a passion for building from the ground up.
• A Hands-on Builder who can operate both strategically and tactically.
• A Highly Collaborative Leader comfortable leading cross-functional initiatives.
• A Resourceful Problem-Solver curious about improving every stage of the customer experience.

Nice To Haves

• Experience in a high-volume service marketplace, logistics platform, or gig economy business is a strong plus.

Responsibilities

• Audit, redesign, and own all HubSpot workflows, pipelines, and lifecycle stages.
• Build automation that reduces manual handoffs across sales, marketing, and customer success.
• Establish data hygiene standards and ensure CRM integrity at scale.
• Evaluate and implement integrations between HubSpot and our fulfillment and finance stack.
• Design and maintain multi-touch attribution models across paid, organic, and other channels.
• Build reporting and dashboards that give leadership clear visibility into CAC, LTV, conversion rates, and booking velocity.
• Partner with marketing to connect spend to booked revenue with confidence.
• Own forecasting inputs and revenue reporting cadence.
• Identify and eliminate friction in dispatch, job completion, and re-booking workflows.
• Enhance operational metrics that track utilization, cancellation rates, and capacity efficiency.
• Partner with ops and product to instrument the fulfillment funnel end-to-end.
• Surface data-driven recommendations that improve margin without sacrificing service quality.
• Define the RevOps function: tooling, processes, team structure as we scale.
• Be the connective tissue between sales, marketing, ops, finance, and product.
• Own the GTM tech stack roadmap and vendor relationships.
• Contribute to organizational maturity by institutionalizing repeatable, measurable growth motions.

Benefits

• Competitive Compensation – Salary that rewards results and team impact.
• Comprehensive Health & Wellness Benefits – Medical, Dental, Vision, and Life Insurance coverage.
• Flexible Spending & Savings Options – Tailor your healthcare planning with FSA or HSA accounts.
• Generous Paid Time Off – Time to rest, recharge, or explore life outside of work.
• 401(k) with 5% Company Match – Plan for the long-term with a generous company contribution.
• Employee Recognition & Stipends – Monthly lifestyle stipends and rewards for your contributions.
• Growth with Purpose – Opportunity to grow alongside a scaling business and shape its future.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 11-50 employees