Director of Revenue Operations

Practice Better

14h•$155,000 - $170,000•Remote

About The Position

Practice Better is seeking a Director of Revenue Operations to join their growing team. This role will be responsible for the systems, data, and processes that support the company's go-to-market strategy, from the product-led growth (PLG) to sales-assist funnel, integrating Marketing, Sales-assist, Customer Success, and Payments into a cohesive revenue operation. The ideal candidate is a strategic thinker with strong analytical skills, comfortable with both high-level recommendations and hands-on CRM management. Practice Better is a remote-first company open to candidates based in the US and Canada.

Requirements

5–8+ years in Revenue Operations roles at SaaS companies currently operating between $30–100M ARR, with experience scaling through this stage.
Experience at companies with 250–300 employees or fewer.
Deep, hands-on mastery of HubSpot required, alongside modern GTM stack tools: marketing-automation, product-led analytics, BI, CPQ, and subscription billing.
Proven track record of turning noisy data into board-quality forecasts and unlocking double-digit efficiency gains across funnel stages.
Experience supporting pricing and packaging migrations and new revenue streams (embedded payments, usage-based, or add-ons).
Strong communication and collaboration skills, with a bias for clarity and action.
Analytical, curious, and adaptable - you seek solutions, not perfection.
Comfortable operating in a fast-moving, remote, growth-stage environment.
US and Canada based candidates.

Nice To Haves

Familiarity with embedded payments, fintech monetization, or take-rate optimization.
Exposure to running RevOps in a PLG / self-serve-to-paid motion.
Prior experience building or managing a small RevOps team or pod.

Responsibilities

Contribute to the integrated GTM plan, quota models, and annual growth plans in close partnership with finance leadership.
Build and maintain GTM revenue forecasting for Subscription, Payments, and Add-On products, in partnership with finance leadership, tying marketing pipeline and churn drivers to ARR.
Own and drive improvement in blended revenue forecast accuracy, and produce scenario-based models that synthesize trends into proactive recommendations for leadership on scaling toward 2–3x current ARR.
Audit the full revenue tech stack (HubSpot, marketing-automation, payments platform, product analytics, BI) and maintain a rolling optimization roadmap.
Automate lead-to-cash, renewal, and expansion workflows; own data cleanliness, attribution logic, and compensation engines.
Rationalize GTM tool spend and lead consolidation initiatives that reduce cost without sacrificing capability.
Map and instrument the PLG → sales-assist → expansion funnel; create common definitions, SLAs, and stage-conversion dashboards.
Own and drive improvement in PQL scoring models, routing highest-intent signals to SDRs, targeting a PQL → SDR SLA under 5 minutes.
Own and drive improvement in MQL → SQL and SQL → Closed-Won conversion rates, targeting ≥3 percentage points of improvement annually.
Partner with Marketing on pricing and packaging tests, with Product on usage-to-revenue insights, and with Payments on take-rate optimization.
Roll out self-serve dashboards across GTM functions, and own and drive improvement in weekly active usage by GTM leaders (targeting >80%).
Define OKRs, reporting cadences, and playbooks so Growth, Marketing, and CX operate from a single source of truth.

Benefits

Comprehensive benefits package for full-time, permanent employees.
Health, dental, and vision coverage from day 1.
401k matching.
Generous paid parental leave.
Annual learning stipends.
Unlimited vacation.
Company 401k program with employer-matched contributions.
$750 annual Health & Wellness Allowance.
$1,000 annual Learning & Development Allowance.
$500 annual Home Office Allowance.
Sprout Family: personalized support for family-building and fertility journeys.
Inkblot: confidential, digital mental health support from licensed professionals.
Company-wide holiday closure in December.
Regular virtual company-wide events, lunches, and team socials.