Director of Retail

Compass Group•FAYETTEVILLE, GA
•$110,000 - $120,000

About The Position

Rank + Rally, the retail division of Levy, is seeking an entrepreneurial and commercially minded Director of Retail to lead the U.S. Soccer retail partnership. The role oversees retail operations supporting the U.S. Men’s and Women’s National Teams, major competitions, events, and other U.S. Soccer properties. The Director leads retail strategy, financial performance, merchandising, inventory, and team development, while providing oversight of e-commerce and venue operations. The position serves as the primary retail connection between Rank + Rally and U.S. Soccer and helps deliver an exceptional fan experience across retail channels. The position may be based in Chicago, Illinois, or Atlanta, Georgia, and requires extensive travel, including overnight travel. Rank + Rally creates customized retail experiences for sports and entertainment partners through in-venue retail, e-commerce, pop-up shops, special events, and digital commerce.

Requirements

  • 8 or more years of progressive retail leadership experience.
  • Experience managing a complex, high-volume, or multichannel retail business.
  • Strong financial, merchandising, inventory, and assortment-planning experience.
  • Experience with e-commerce, omnichannel retail, and event-based operations.
  • Demonstrated ability to lead, coach, and develop salaried leaders and frontline teams.
  • Strong knowledge of POS, inventory, and retail reporting systems.
  • Excellent communication, relationship-management, and presentation skills.
  • Strong organizational, project-management, and problem-solving abilities.
  • Willingness to travel extensively, including overnight travel.
  • Passion for sports, retail, consumer products, and exceptional fan experiences.

Nice To Haves

  • Experience in sports, entertainment, hospitality, lifestyle, or another event-driven business.
  • Bachelor’s degree in business, retail management, merchandising, hospitality, or a related field.

Responsibilities

  • Lead the day-to-day retail partnership between Rank + Rally and U.S. Soccer.
  • Develop annual business plans and long-term growth strategies.
  • Establish and monitor sales, margin, inventory, labor, and operating objectives.
  • Directly lead, coach, and develop three salaried retail leaders.
  • Establish performance expectations, development plans, and succession opportunities for the leadership team.
  • Support recruitment, retention, and development of retail employees.
  • Oversee merchandising, product assortment, vendor relationships, and seasonal or limited-edition launches.
  • Provide strategic oversight of matchday, venue, tournament, pop-up, and special-event retail operations.
  • Partner with venue general managers and event leaders to support consistent execution.
  • Maintain visibility into e-commerce performance, product launches, inventory, and customer experience.
  • Own financial planning, forecasting, profitability, and performance reviews.
  • Oversee inventory planning, allocation, replenishment, transfers, and reconciliation across channels, using RFID technology for real-time visibility.
  • Identify opportunities to improve revenue, margins, operations, and the fan experience.
  • Coordinate cross-functional partners across merchandising, planning, e-commerce, operations, distribution, marketing, finance, HR, technology, and customer service.
  • Communicate business performance, opportunities, and challenges to Rank + Rally and U.S. Soccer leadership.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance and AD&D
  • Disability insurance
  • Retirement plan
  • Flexible Time Off Plan
  • Paid parental leave
  • Holiday time off (varies by site and state)
  • Personal leave
  • Associate Shopping Program
  • Health and wellness programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet insurance
  • Commuter benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Potential eligibility for paid and/or unpaid time off benefits in accordance with applicable laws
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