Director of Restaurant and Hospitality

Mira Vie at Tinton Falls•Tinton Falls, NJ

About The Position

The Director of Restaurant and Hospitality manages the community’s food service operations, dining room, food-related events, and customer service. The role directs the Restaurant and Hospitality Department and is responsible for meal quality, service delivery, resident satisfaction, special diets, department expenses, staffing, and compliance with regulatory and food-safety requirements. The Director works under the Executive Director and collaborates across disciplines to support residents’ person-centered care needs and food preferences. The position oversees department personnel, schedules, training, food and supply purchasing, inventory, budget targets, and related records. It ensures menus and safe food-handling procedures are followed, equipment and facilities meet applicable standards, and the dining experience and presentation of food meet established quality standards. The Director also maintains emergency food supplies, protects resident confidentiality, and performs other duties as assigned or needed.

Requirements

High school diploma or equivalent.
At least one year of food services preparation experience and two years of staff management experience, as stated in the posting.
Proven management experience and the ability to manage staff.
Current ServSafe certification and/or any locally or state-required food-handling or sanitation licenses.
Excellent verbal and written communication skills.
Ability to perform well under pressure, resolve conflicts, and demonstrate organizational skills.

Nice To Haves

Associate or bachelor’s degree, strongly preferred, in Culinary, Restaurant and Hospitality, Social Service, Business, or a related field.
At least three years of assisted living experience preferred.
Experience with Microsoft Word and Excel.
Experience with accounting, timekeeping, and payroll systems.

Responsibilities

Plan, direct, control, communicate, and coach in the dining service department.
Manage and direct the Restaurant and Hospitality Department and dining room.
Implement menus that meet residents’ nutritional requirements, including special diets, and respond to resident preferences.
Manage department resources and budget; make purchasing decisions and maintain accurate records of receipts and expenses.
Develop purchasing guidelines and cost-effective procurement procedures for food and supplies.
Ensure food is prepared to residents’ satisfaction and in accordance with safe food-handling practices, including required temperature and time controls.
Ensure equipment meets health department standards and help maintain a clean kitchen.
Manage and coach staff to provide high-quality service and positive resident mealtime experiences.
Circulate through the dining room and speak with residents to assess preferences and satisfaction with meals and food quality.
Make recommendations to the Executive Director about hiring, termination, promotion, demotion, and discipline; provide staff performance information for evaluations.
Help establish performance standards and train new and existing staff on policies, procedures, nutrition, dietary and sanitation guidelines, resident satisfaction, and workflow.
Develop and assign dietary staff schedules, maintain a posted schedule pattern for at least three weeks, and ensure department coverage; work in the department when staffing needs require it.
Lead regular staff meetings on meal planning, resident satisfaction, and safety standards.
Order food and supplies; maintain and monitor inventory, including a three-day emergency food supply and Bistro restocking.
Establish standards for food presentation and service, and for receiving, storing, and inventorying food and supplies, including order verification and incoming-product quality assurance.
Ensure current menus are posted conspicuously and cooks are trained to follow menus, provide à la carte service, and assist with events and functions.
Oversee food supply and labor budgets and maintain targets.
Manage personnel files, supervise office-related work and staff, maintain regulatory compliance, and communicate appropriate matters to the management company.
Protect resident confidentiality and foster teamwork, integrity, respect, and a positive impact on residents, visitors, and co-workers.
Perform other duties as assigned or needed.