Director of Resident Programs | Permanent Full-Time

Sienna Senior Living • Gravenhurst, ON

10d • Onsite

About The Position

At Sienna Senior Living, the commitment to enhancing the daily lives of residents extends beyond clinical care, relying on dedicated leaders and their teams in culinary services, housekeeping, recreation, and maintenance. These roles are central to a purpose-driven culture focused on cultivating happiness. The company is seeking exceptional individuals for a key management position, the Director of Resident Programs, which is pivotal in embodying core values of positivity, accountability, community, and caring. This role involves leadership excellence, managing the department's budget, and ensuring the team delivers exemplary service. The Director is responsible for creating an enriching experience for both Team Members and Residents, fostering an environment where every individual feels valued and cared for, overseeing operations, and crafting an atmosphere where joy and well-being flourish.

Requirements

• Have a post secondary degree or diploma in recreation and leisure studies, therapeutic recreation, kinesiology, gerontology or other related field from an indigenous institute, private career college, college of applied arts and technology or another degree granting institution
• Bring 3 years of experience in management and planning, implementation and evaluation of programs
• Strong people management skills that can guide, motivate and supervise a diverse team while also being able to delegate tasks effectively
• Can demonstrate patient, understanding, and able to connect with both residents and their families
• Able to think quickly, adapt to changing situations, and resolve issues efficiently
• Possess effective organizational and time management skills to handle multiple tasks, manage budgets and ensure the smooth operation of the department
• Must be legally eligible to work in Canada or have a valid work permit
• Must successfully pass a Vulnerable Sector Check and/or Criminal Record Check applicable to the appropriate province

Responsibilities

• Plan, develop and implement a comprehensive range of programs and activities designed to meet the physical, emotional, social and cognitive needs of residents
• Collaborate with residents, families and team members to identify interests, preferences and needs to tailor programs accordingly
• Ensure the programs are culturally sensitive, inclusive and accessible to all residents, regardless of ability and limitations
• Train, supervise and evaluate program team members, including recreation therapists, activity coordinators and volunteers
• Provide ongoing training and development opportunities to enhance competencies in program planning, communication and resident engagement
• Foster a positive and supportive work environment that encourages creativity, collaboration and teamwork among program team members
• Develop and manage the program budget, including allocation of funds for supplies, equipment and special events
• Monitor expenses and identify cost-effective strategies to maximize resources and optimize the quality and variety of programs offered to residents
• Seek external funding and community partnerships to supplement the program budget and enhance program offering
• Monitor and evaluate the effectiveness of programs through resident feedback, observation and outcome measures
• Identify areas for improvement and implement changes to enhance program quality, diversity and resident satisfaction
• Stay abreast of trends and best practices in resident programming and incorporate new ideas as appropriate
• Collaborate with other members of the interdisciplinary care team, including nursing professionals, dietary managers and social workers to coordinate and integrate programs with overall resident care plans
• Participate in care planning meetings and interdisciplinary rounds to address resident needs and preferences related to socialization, recreation and leisure activities

Benefits

• A competitive salary and vacation package
• Health & Dental benefits program
• RRSP with employer match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees