Director of Resident Programs

Senior Lifestyle•Elgin, IL

1d•Onsite

About The Position

Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for planning and leading daily programs and special events that enhance the lifestyle for residents and highlights the positive aspects of life at a Senior Lifestyle Community. This position requires an individual who: Exhibits creativity, innovation and willing to try new things Is a source of positive energy and inspiration to the residents, families, and team members Is capable of leading daily community programs independently with confidence Is able to pivot in the event of an event no-show, cancelation or other unanticipated interruption to the schedule Is able to create and nurture community at large partnerships to enhance life for the residents This position reports to the Executive Director and may be required to supervise other staff positions. Job Description Starting at $25.00 Foster a fun work environment centered around celebrating the lives of our residents Plan and lead daily programs within the community Develop opportunities for team members from other departments to create and lead programs Plan and execute special events for residents in collaboration and partnership with the sales and marketing departments Recognize and honor the individuality, diversity, and spirituality of all residents when planning programs, events and holiday celebrations Develop rapport with residents to encourage participation in community programs and events Acknowledge, understand and promote the SLC wellness model by offering opportunities for residents to experience programming in 7 areas of wellness (physical, social, emotional, spiritual, intellectual, vocational, & environmental) Develop and distribute a monthly calendar of events and newsletter that meets SLC program and brand standards by the first of each month Organize and lead trips outside the community to enhance the opportunities for residents to remain connected to the greater community Develop partnerships inside of and outside of the community to enhance program and event offerings Promote the lifestyle at the community through an active social media presence and positive partnership with the sales and marketing departments Oversee the resident ambassador program Support and participate in setting up the seasonal/holiday décor of the community Responsible for keeping program flyers, bulletin boards and digital signs up to date and meeting SLC and Brand standards. Perform work tasks in a way that preserve each resident’s dignity, privacy, and confidentiality Responsible for hiring, training, developing and mentoring dept employees in accordance with Senior Lifestyle Corporation Human Resources guidelines Secure and maintain all department equipment and supplies Manage the department budget and expenses Document and maintain all records as required to effectively manage the department

Requirements

A Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
Entry-level (0-3+ years)
Must have experience leading small or large group events
Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with all others.
Must be competent with computer applications including Microsoft Suite, Outlook Email, Online learning portals, and Social Media
Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers
Willingness to try something new
Enthusiastic, positive demeanor that encourages residents, employees, and family members to engage with the programs of the community
Yes (ability and license to drive an automobile)
Yes (manages or supervises associates)

Nice To Haves

event planning
experience leading small and large group programs
experience coordinating community partnerships
specialty skills such as: fitness certification, musically inclined, or artistic skills are preferred

Responsibilities

Plan and lead daily programs within the community
Develop opportunities for team members from other departments to create and lead programs
Plan and execute special events for residents in collaboration and partnership with the sales and marketing departments
Recognize and honor the individuality, diversity, and spirituality of all residents when planning programs, events and holiday celebrations
Develop rapport with residents to encourage participation in community programs and events
Acknowledge, understand and promote the SLC wellness model by offering opportunities for residents to experience programming in 7 areas of wellness (physical, social, emotional, spiritual, intellectual, vocational, & environmental)
Develop and distribute a monthly calendar of events and newsletter that meets SLC program and brand standards by the first of each month
Organize and lead trips outside the community to enhance the opportunities for residents to remain connected to the greater community
Develop partnerships inside of and outside of the community to enhance program and event offerings
Promote the lifestyle at the community through an active social media presence and positive partnership with the sales and marketing departments
Oversee the resident ambassador program
Support and participate in setting up the seasonal/holiday décor of the community
Responsible for keeping program flyers, bulletin boards and digital signs up to date and meeting SLC and Brand standards.
Perform work tasks in a way that preserve each resident’s dignity, privacy, and confidentiality
Responsible for hiring, training, developing and mentoring dept employees in accordance with Senior Lifestyle Corporation Human Resources guidelines
Secure and maintain all department equipment and supplies
Manage the department budget and expenses
Document and maintain all records as required to effectively manage the department