Director of Reliability Engineering
About The Position
oneZero Financial Systems is hiring a Director of Reliability Engineering to build its SRE team and lead reliability engineering across its global production environment. The role works with engineering and operations leaders to identify consequential risks and turn priorities into engineering work, with latitude to shape the team, tools, practices, and initial investments. The Director will begin with one SRE as a direct report, with plans to hire additional team members in 2027. This is a hands-on leadership role involving hiring and developing engineers, leading major incidents, investigating difficult production problems, and writing or reviewing automation.
Requirements
- At least eight years of experience engineering or operating critical production systems.
- At least three years leading engineers or setting the technical direction of an SRE, platform, or comparable team.
- Evidence of decisions that improved reliability, including the ability to explain the problem, trade-offs, and outcomes.
- Experience leading major incidents in distributed cloud systems, with the technical depth to investigate failures and the composure to guide recovery.
- Ability to write and review production automation, assess system designs, and work directly with engineers on difficult technical problems.
- Experience hiring and developing engineers and getting work done across teams outside one's direct management.
- Clear communication about technical failures, business risk, and engineering trade-offs with engineers, executives, and clients.
Nice To Haves
- Experience building an SRE practice, supporting production across time zones, or working in trading, market data, or financial services.
- Familiarity with AWS, containers, infrastructure as code, CI/CD, and observability platforms such as Datadog.
- A degree in Computer Science, Engineering, or a related field; equivalent practical experience is equally valued.
Responsibilities
- Build and lead the SRE team by hiring and developing engineers, setting priorities, and providing responsibility and support.
- Set the reliability agenda with engineering and operations leaders, using production evidence to identify consequential risks, explain trade-offs, and determine priorities.
- Lead the technical response to severe or complex incidents, verify recovery, conduct blameless reviews, and follow through on work to prevent recurrence.
- Work with service owners to establish useful service-level objectives, improve observability, test recovery paths, and make releases safer without unnecessarily slowing delivery.
- Improve on-call practices with production-supporting teams, reduce unnecessary paging, strengthen handoffs across time zones, and automate repetitive operational work.
- Make service health and production risk understandable to engineers, executives, and client-facing teams, including communicating where decisions or investment are needed.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
