Director of Recruiting

SeatGeek•New York, NY

3d•Hybrid

About The Position

As Director of Recruiting, you’ll lead the team responsible for bringing exceptional talent to SeatGeek across a range of functions. You’ll oversee a group of tenured recruiters and a recruiting operations senior associate, set the strategy and standards for how we hire, and partner closely with People leadership and business stakeholders to ensure our recruiting engine is proactive, data-driven, and aligned to company goals. This is a high-impact role for a hands-on people leader who can balance strategic thinking with operational excellence. You’ll report to our Chief People Officer. This is a hybrid role based out of our NYC office.

Requirements

10+ years of professional recruiting experience, primarily within tech companies and high-growth startups, including 4+ years directly managing recruiters and/or recruiting teams in a fast-paced, high-growth environment
Proven track record leading full-cycle recruiting for a mix of technical and non-technical roles; experience supporting senior and leadership searches
Demonstrated ability to build, lead, and scale high-performing recruiting teams, including setting vision, goals, and operating norms
Strong data fluency — comfortable building and interpreting recruiting dashboards, using data to influence stakeholders, and making tradeoffs grounded in KPIs and business impact
Deep experience with structured hiring practices, including kickoff, calibrated scorecards, structured interviews, and consistent decision-making frameworks
Excellent stakeholder management and communication skills, with the ability to influence senior leaders and push back when needed while maintaining strong partnerships
Experience driving process improvement and change management across multiple teams or business units
Familiarity with modern ATS and recruiting tools (e.g., Greenhouse or similar, Gem, Brighthire, Modernloop) and comfort experimenting with new tools to improve efficiency and candidate experience
A builder’s mindset: comfortable operating in ambiguity, iterating quickly, and balancing long-term systems thinking with short-term execution
Passion for SeatGeek’s mission and for creating a strong candidate and hiring manager experience

Responsibilities

Lead and develop the recruiting team, providing clear goals, coaching, feedback, and career development for recruiters and recruiting operations
Own recruiting strategy and operating rhythm across priority roles and business units, aligning hiring plans with headcount forecasts and company priorities
Partner with senior leaders and hiring managers as a trusted advisor on hiring plans, role scoping, interview design, and tradeoffs between speed, quality, and cost
Set and manage recruiting KPIs and SLAs (time-to-fill, pipeline health, onsite-to-offer, DEI representation, candidate experience, etc.), using data to diagnose issues and drive continuous improvement
Elevate candidate experience and employer brand, ensuring every touchpoint reflects SeatGeek’s values and fan-first mindset
Collaborate cross-functionally with People, Finance, and business leaders on workforce planning, headcount approvals, and quarterly/annual planning
Own executive-level reporting and storytelling around recruiting performance, risks, and recommendations
Champion DEI in hiring, partnering with leaders to build diverse slates, inclusive interview processes, and equitable decision-making
Recruit for executive level searches and other key roles as needed

Benefits

Equity stake
Discretionary annual bonus
Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
A WFH stipend to support your home office setup
Unlimited PTO
Up to 16 weeks of fully-paid family leave
401(k) matching
Student loan matching program
Health, vision, dental, and life insurance
Up to $25k towards family building, reproductive health services and Gender-affirming care
$500 per year for wellness expenses
Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
$120 per month to spend on tickets to live events
Annual subscription to Spotify, Apple Music, or Amazon music