Director of RCM Ancillary & Select
About The Position
The Director of Revenue Cycle Management (RCM) – Select & Ancillary Services is responsible for leading and optimizing end-to-end revenue cycle operations for value-added services, including RCM Select, laboratory billing, imaging services, and virtual care offerings. This role ensures strong financial performance, operational scalability, and high-quality billing and collections outcomes across diversified service lines. The Director will serve as a strategic leader partnering with clinical, operations, payer relations, and product teams to design and execute scalable RCM workflows that support women’s health, ancillary and hybrid care models.
Requirements
- Bachelor’s degree in healthcare administration, Business, Finance, or related field or equivalent relevant professional experience
- 10+ years of progressive RCM experience in multi-specialty, hospital-based, or ancillary-heavy environments
- Strong experience with lab billing, imaging revenue cycle, or virtual care reimbursement models
- Proven leadership experience managing distributed RCM teams
- Deep knowledge of payer rules, CPT/HCPCS coding, denial management, and healthcare compliance
- Experience with EHR/PM systems (Athena, Epic, eClinicalWorks, or similar strongly preferred)
- Strong analytical skills with ability to translate data into operational improvements
Responsibilities
- Own strategy, performance, and optimization of RCM Select and ancillary revenue lines, establishing scalable operating models, KPIs, and continuous improvement initiatives to improve cash flow and reduce denials.
- Oversee end-to-end RCM operations for lab, imaging/radiology, and virtual care services, ensuring compliant billing, coding, and payer adherence across all modalities.
- Lead execution, expansion, and profitability of RCM Select offerings, defining service tiers, SLAs, and growth targets while partnering with sales and BPI on onboarding and retention.
- Drive payer performance strategy, denial prevention, appeals, and root-cause analysis, including payer-specific optimization and contract feedback loops.
- Partner with EHR/PM teams to optimize automation, revenue integrity, and ancillary system integrations across the RCM workflow.
- Lead and develop RCM teams across service lines, establish training and compliance standards, and foster a high-performance, metrics-driven culture.
Benefits
- Medical, dental, and vision plans
- Fertility benefits
- Supplemental insurance options
- Vacation, personal days, and paid holidays
- 401(k) with employer contribution
- Flexible Spending Accounts (FSAs)
- Health Savings Accounts (HSAs)
- Short- and long-term disability
- Paid parental leave
- Basic life insurance
- Optional additional coverage
- Employee Assistance Program
- Commuter benefits
- Pet insurance
- Identity theft protection
- Opportunities and resources to support your career growth
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What This Job Offers
Job Type
Full-time
Career Level
Director
