Director of Quality Assurance

GraceMed Health Clinic • Wichita, KS

4d • Onsite

About The Position

Responsible for implementation of the continuous quality improvement (CQI) initiatives of the health center. The responsibilities of this position include the systematic gathering and assimilation of data by which the delivery of quality patient care is measured and validated, focusing primarily on ways to improve patient care and staff performance as it relates to patient care.

Requirements

• Bachelor’s degree in related field required
• 7 to 10 years of progressive experience working in a compliance, quality assurance, or similar role within a healthcare setting.
• Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment.
• Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness.
• Demonstrated ability to identify and solve problems.
• Excellent analytical skills necessary for preparing reports, devising solutions, and implementing changes in a health care setting.
• Requires a comprehensive understanding of the medical and administrative issues involved in coordinating a CQI program for a community health center.
• Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind.
• Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions.
• Able to collaborate and interact with a diverse group of health care professionals.
• Excellent patient/client relations skills.
• Requires experience and demonstrated abilities for working in a multicultural setting.
• Ability to sit for long periods of time.
• Bending, stooping, and lifting (up to 50lbs.) may be required.
• Ability to read computer screens for extended periods of time.
• Interaction with physicians, patients and other office personnel.
• Must have visual acuity and manual dexterity to interface with computer.
• Must have auditory acuity to handle phone calls.

Nice To Haves

• Master’s degree in related field preferred
• 2 years’ experience in a community health center setting preferred.
• Proven successful history of attainment or maintaining clinical quality accreditation such as NCQA or JCAHO.

Responsibilities

• Provide consistent communication to supervisor, ensuring that information, reports, and materials provided clearly describe QA/QI activities and progress toward agreed upon objectives.
• Modifies and or develops and implements a comprehensive Continuous Quality Improvement Plan in accordance with Federal, Medicare, NCQA, and applicable accreditation standards.
• Coordinates, along with CMO/CDO, Continuous Quality Improvement Committee and provides information used in maintaining a comprehensive, systematic program, while also identifying, assessing, and resolving problems, including potential problems.
• Prepares a written report of findings and recommendations for supervisor to share with Senior Leadership and Board of Directors.
• Assists with the implementation of approved recommendations from the Senior Leadership team and assesses GraceMed’s progress in correcting clinical record deficiencies.
• Records and maintains all CQI activity reports
• Provides information to the managers/operations through the UOR process, that allows the manager/operations to education and train regarding purpose, scope, administration, and application of our CQI program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director