Quality Assurance Director

PNC • Charlotte, NC

1d • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Assurance Director within PNC's Technology organization, you will be based in Charlotte, NC. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

• University / college degree.
• Industry-relevant experience is typically 8+ years.
• At least 5 years of prior management experience is typically required.
• Proven leadership experience with a moderate to large scope of responsibility is required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• Bachelors degree.
• No Required Certification(s).
• No Required License(s).

Nice To Haves

• Analytical Thinking
• Controls Testing
• Corporate Governance
• Quality Assurance (QA)
• Quality Support
• Software Testing
• Test Case Development
• Usability Testing
• Higher level education such as a Masters degree, PhD, or certifications is desirable.

Responsibilities

• Leads the strategic implementation of all QA activities and processes for major or multiple software products or systems.
• Ensures that the performance and quality products are in line with best practice.
• Evaluates emerging trends for potential implementation.
• Champions quality and drives increased efficiency and effectiveness related to how we delivery testing.
• Partners with peers to ensure that the software development standards and practices related to quality are ingrained in any and all software design and development.
• Partner internally with testing teams and with partners to solve problems and improve processes.
• Escalates concerns and potential solutions to senior management as appropriate.
• Interpret testing results with both a business and technical lens to make a final implementation recommendation.
• Reports to senior management on the results of software testing prior to implementation.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level
• years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Director