Director Of Quality Assurance & Performance Improvement

State of Maryland•Baltimore City, MD

6d•Onsite

About The Position

The Director of Quality Assurance and Performance Improvement (QAPI) plays a critical leadership role in advancing the Maryland Board of Nursing’s mission to protect public health through effective regulation of nursing practice. This position will design, organize, implement, and maintain a comprehensive quality assurance and performance improvement program that ensures regulatory compliance, data-driven decision-making, and continuous improvement across all Board functions. The Director will also provide strategic oversight, supervision, and subject matter expertise in auditing, process evaluation, performance measurement, and policy development, and act as a key advisor to the Executive and Deputy Directors.

Requirements

Graduation from an accredited high school or possession of a high school equivalency certificate.
Five years of administrative staff or professional work.
30 credit hours from an accredited college or university for each year up to four years of the required experience.
Possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work.
Possession of a Master's degree from an accredited college or university.
U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.
Operation of a motor vehicle may be required, necessitating a motor vehicle operator's license valid in the State of Maryland.

Nice To Haves

Experience in Quality Assurance methodologies (e.g., Plan-Do-Study-Act, Root Cause Analysis, Six Sigma)
Experience/Knowledge in Risk Management
Experience/Knowledge of the Nurse Practice Acts, and regulations which pertain to varied departments within the Maryland Board of Nursing
Experience/Knowledge and awareness of Healthcare Regulations as well as the innate ability to understand, interpret and apply laws, rules and regulations governing medical programs and nursing services
Experience preparing clear and concise evaluations and reports
Experience effectively communicating information (both verbally and written)
Experience/knowledge in data collection and analysis-proficiency in reviewing audits, compliance reports, and performance indicators

Responsibilities

Design, organize, implement, and maintain a comprehensive quality assurance and performance improvement program.
Ensure regulatory compliance, data-driven decision-making, and continuous improvement across all Board functions.
Provide strategic oversight, supervision, and subject matter expertise in auditing, process evaluation, performance measurement, and policy development.
Act as a key advisor to the Executive and Deputy Directors.