Director of Program Management

Securitas Security Services•Bellevue, WA

1d•$200,000 - $230,000•Remote

About The Position

The Director of Program Management is a senior program leadership role responsible for building the operating system that moves complex work across the Datacenter Physical Security program with clarity, pace, and discipline. This role leads the global Project Management, Technical Communications, Business Analytics, and Logistics teams that support our datacenter security program. You are responsible for the program management framework, governance cadence, and change management process used to plan, execute, communicate, and sustain major initiatives across the account. This leader will bring structure to ambiguity, translate strategy into executable plans, and ensure the right decisions, messages, milestones, risks, and actions land with the right audiences at the right time. The role requires someone who can work comfortably with senior business leaders, technical teams, embedded pillar project managers, vendors, client stakeholders, and field operations while maintaining a high bar for execution quality, stakeholder alignment, and communication discipline.

Requirements

Bachelor’s degree in business, communications, management, or a related field.
7+ years of progressive experience leading complex, cross-functional programs in global, matrixed organizations.
3+ years at the director level.
Demonstrated track record of leading programs that involve multiple senior stakeholder groups, competing regional needs, and high standards for executive communication.
Global, multi-region operations experience.
Exceptional in stakeholder management, organizational communication, and decision orchestration.
Experience building governance models.
Experience leading through influence.
Experience driving alignment across functions that do not report to them directly.
Executive presence, strong written and verbal communication, commercial judgment, and the ability to simplify complexity in stakeholder communications.
Experience working in high-scale enterprise environments.
Prior people leadership experience, including coaching managers and building high-performing teams.
Domestic and international travel (approximately 30% of the time).
Flexibility to work nights and weekends (when needed) to support global staffing issues, high priority events, and off-hours incidents.
Reliable means of communication.
Reliable means of transportation (public or private) to get to/from work.
Legal right to work in the country where the position is located.
Ability to speak, read and write in English proficiently.
Physical and mental ability to perform all essential job functions effectively, including maintaining composure under pressure, working independently, and managing multiple tasks simultaneously.
Regular use of a computer and keyboard.
Frequent lifting or moving of items up to 10 pounds.
Occasional lifting of up to 25 pounds.
Visual acuity for both near and far distances, as well as the ability to adjust focus.
Flexibility in scheduling to meet operational demands.

Nice To Haves

Background in datacenters.
Experience supporting datacenter, critical infrastructure, security, operations, or similarly complex service environments.

Responsibilities

Lead a portfolio of complex global programs that require exceptional stakeholder alignment, disciplined execution, and executive-caliber communication.
Establish the governance, decision forums, and communication architecture that keep work moving across regions and functions without confusion or duplication.
Partner closely with senior leaders, business partners, operational teams, and client stakeholders to translate priority initiatives into executable plans with clear ownership, dependencies, milestones, and measurable outcomes.
Lead the various teams, creating a high-performance culture defined by accountability, sound judgment, and strong follow-through.
Shape how major initiatives are communicated upward, downward, and across the organization ensuring messaging is crisp, credible, and audience-specific.
Identify execution risk early, resolve cross-functional friction, and bring order to fast-changing priorities without losing momentum.
Raise the maturity of the program management function itself by standardizing operating mechanisms, strengthening reporting, improving executive review materials, and embedding better planning, escalation, and decision-making practices across the business.

Benefits

Medical, dental, and vision insurance
Life insurance
Parental leave
Paid time off
401(k) with 50 cents matched for every $1 up to 6%
Company-paid life and AD&D insurance
Voluntary short-term disability and long-term disability
Employee assistance program
4 floating holidays
10 paid holidays
2 weeks’ vacation every year
Paid Family Leave - up to 12 weeks a year in accordance with State law
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Access to earned wages on a daily basis, prior to payday (restrictions and fees may apply)