Director of Product, Retail Solutions (Hybrid)

Moneris•Toronto, ON

11d•Hybrid

About The Position

Moneris is seeking a Director of Product – Retail and Services Solutions to lead the strategy, delivery, and commercial performance of a POS-focused, software-led product portfolio serving retail and service-based merchants. In this role, you will lead a team of Product Owners and shape products that strengthen Moneris’ competitive position by meeting evolving merchant needs.

Requirements

Bachelor’s degree in Business, Commerce, Marketing, or a related field, or equivalent professional experience.
10+ years of progressive product management experience, ideally in POS, payments, fintech, commerce, SaaS, retail technology, or SMB-focused solutions.
Proven experience leading and developing product management teams.
Demonstrated knowledge of product management methodologies, processes, and performance reporting.
Experience operating in retail, service-based, payments, or software-led product environments.
Demonstrated commercial ownership, including P&L accountability, business case development, product performance analysis, and return on investment evaluation.

Responsibilities

Set and evolve the strategic vision for the portfolio, including new product development, feature enhancements, modernization of legacy capabilities, and retirement of outdated solutions.
Develop and maintain a deep understanding of merchant needs, market and macro trends, competitive dynamics, and relevant emerging technologies.
Lead and develop product teams by setting direction, building and managing roadmaps, and aligning priorities across Product, Sales, Marketing, Operations, Technology, UX, Finance, and external partners.
Own product positioning, go-to-market strategy, pricing and packaging, sales enablement, operational readiness, and ongoing lifecycle performance.
Oversee agile product delivery, including roadmap planning, backlog prioritization, release readiness, and cross‑functional coordination.
Maintain visibility into initiative scope, delivery timelines, dependencies, risks, and investment considerations.
Own aggregate product P&L and measure portfolio performance across growth, retention, margin, merchant outcomes, and return on investment.