Director of Product Operations – Floor Coverings & Textiles
About The Position
Natco Home is seeking a Director of Product Operations to lead the execution of our floor coverings and rugs product portfolio from product setup and factory communication through inventory planning, replenishment, and customer delivery. Reporting directly to the COO, this role works at the intersection of Product Development, Sales, Manufacturing, Supply Chain, and Operations to ensure products are executed accurately, efficiently, and on time. This role requires hands-on experience managing the complete product and purchase order lifecycle, including product setup, specification management, vendor and factory communication, packaging requirements, production oversight, inventory planning, supplier relationship management, and customer delivery.
Requirements
- 7+ years of progressive experience in Product Operations, Product Management, Product Lifecycle Management, Supply Chain, or related disciplines
- Demonstrated leadership experience managing and developing teams
- Proven success partnering directly with vendors and factories to manage product specifications, packaging requirements, product execution, and customer purchase order requirements
- Experience managing products throughout their full lifecycle in a manufacturing or consumer products environment
- Strong understanding of product specifications, packaging requirements, vendor and factory communication, sourcing, forecasting, inventory planning, and purchase order execution
- Experience working directly with domestic and overseas manufacturing partners, suppliers, and vendors
- ERP/MRP proficiency and strong analytical capabilities
- Proficiency in Microsoft Office Suite with advanced Excel skills
Nice To Haves
- Bachelor’s degree in Business Administration, Supply Chain, Operations Management, Product Development, Textiles, Engineering, or a related field. Equivalent industry experience will be considered
- Rugs, floor coverings, textiles, home furnishings, soft goods, or consumer products experience
- Product Lifecycle Management (PLM) experience
- Track record of managing complex product portfolios and global supplier relationships
- Experience supporting large retail customers or national account programs
Responsibilities
- Own operational execution of products throughout the product lifecycle, from product setup through customer delivery
- Manage the complete purchase order lifecycle, ensuring product specifications, costing, packaging requirements, and inventory parameters are accurately communicated and executed
- Partner directly with domestic and international manufacturing suppliers to support production, capacity planning, quality standards, and delivery commitments
- Lead inventory planning and replenishment strategies that support customer demand and retail programs
- Ensure accuracy of product data, specifications, costing, and ERP records
- Develop and lead a team responsible for product operations, purchasing, inventory planning, supplier coordination, and vendor management
- Drive continuous improvement across product execution, inventory management, supplier performance, and operational processes
Benefits
- Competitive compensation and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
Associate degree
