Director of Product Management

TruckstopBoise, ID
Onsite

About The Position

At Truckstop, we have transformed the entire freight-moving lifecycle with our SaaS solutions. From freight matching to payments and everything in between, we are the trusted partner for carriers, brokers, and shippers alike. We lead this industry forward with our One Team mindset committing to principles such as assume positive intent, have each other’s back, and be your authentic self. Our drive for greatness produces high expectations, yet our regard for humans is even higher. Join a team of brilliant minds and generous hearts who care deeply about other's success. Please note: This is a full-time, in-person role based at our Boise or Phoenix office Job Summary The role leads a team of product managers and product owners focused on identifying and delivering the right solutions to our carriers, brokers, and shippers customers. This role is instrumental to ensuring we are building products that align with our vision, staying on track with our goals, working effectively with other departments, and implementing best practices.

Requirements

  • Bachelor’s degree in Computer Science or similar Engineering degree
  • 10+ years of experience in product leadership, with 5 years of experience in consumer businesses products and/or business to business products
  • 5 years of experience in management with a proven track record of building and managing high performing product management teams
  • Experience leading product management teams and driving them toward a big vision as well as consistent execution
  • Builds strong, productive relationships with other product stakeholders
  • Understanding documenting business requirements in one or multiple project delivery methodologies (Agile, SCRUM, etc.)
  • Deep understanding and experience with consumer growth tactics
  • Proven experience delivering high growth results in a consumer product role
  • MBA or master’s degree in computer science or similar Engineering degree
  • Passion for building innovative products that solve user needs through deep understanding of the customer
  • Ability to deliver products that drive key business metrics and respond to tight deadlines
  • Strong analytical, problem solving, and quantitative skills with data-driven approach to decision-making
  • Ability to influence team members across all departments and levels of the organization.
  • Excellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience

Responsibilities

  • Serve as the internal champion for product: working regularly with engineering leadership to align on goals and process improvements
  • Be a data-driven leader: this includes goal setting, tracking, and reporting progress to our executive team; product metrics to determine the right set of features to drive engagement and usage
  • Lead the development of an outside in approach for product strategy and vision supported by internal and external analysis; understand and participate in analyses of the competitive environment and customers needs
  • Drive creative, high-quality, product roadmaps based on truckstop.com strategy and vision
  • Create best practices for team as they create detailed business requirements and user stories that can be used to create product specifications and architecture for each product and application
  • Manage prioritization and trade-offs among customer experience, performance, and operational support load
  • Manage the needs of different stakeholders both for our customers and internal teams; Create buy-in for Truckstop products vision both internally and with key external partners
  • Drive product/feature launches through working cross-functionally with executives, engineering, design, marketing, and other product management team members; work with the Business to roll out the product to all offices and users, and measure the impact
  • Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial and technical goals; gather feedback from end users on the products and how to improve them
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