Director of Product Management, B2C Services (Bellevue, Hybrid)
OfferUp
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Posted:
August 30, 2023
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Hybrid
About the position
The job overview for the Director of Product Management - B2C Services role at OfferUp is to lead the development, optimization, and growth of the products and services provided for businesses that interact with OfferUp users. The ideal candidate will be a strategic collaborator, adept at building great products at scale, and have experience in marketplace or online retail environments. They will set the strategic direction and product roadmap, create effective monetization offerings, and work closely with cross-functional teams. This role offers the opportunity to own and drive a large business line and work with a world-class sales organization and engineering team.
Responsibilities
- Set the strategic direction and product roadmap to scale OfferUp's onsite success and monetization of businesses that offer products to users
- Create and scale highly effective monetization, pricing, and subscription offerings per vertical
- Automate and streamline business acquisition and growth using product-led growth tactics
- Work with the C2C Product team to find an optimal balance of B2C and C2C presence and performance across consumer-facing touchpoints
- Build out business-facing onboarding, account management, and online support platforms
- Collaborate with the C2C Product, Marketing, Sales, and Engineering organizations for prioritization, project delivery, and ongoing execution
- Adapt and modify product and business requirements based on quantitative and qualitative results supported by routine and regular statistical experimentation
- Act as a champion for OfferUp's mission, vision, and values and partner across the company to drive a high-performance work environment
- Set a vision and strategy for a Product, including P&L responsibility and driving innovative and scrappy solutions and practices
- Communicate effectively with non-technical and technical audiences at all levels of the organization
- Break down complex problems and find simple, elegant solutions
- Lead using data, establish clear metrics, and report on the products being led
- Coach and teach others best practices for operating a business, including operational planning and P&L management
- Identify, attract, develop, and retain a talented, diverse team of product professionals
- Work effectively at an early-stage technology company while leveraging experience from large companies with established Product and Engineering practices
- Bachelor's degree required
Requirements
- Proven track record of setting a vision and strategy for a Product, including P&L responsibility and driving innovative and scrappy solutions
- 7+ years of Product Management experience building and delivering B2C or B2B/SaaS products within a high-performance tech company
- Excellent written and verbal communication skills, able to effectively communicate with non-technical and technical audiences at all levels of the organization
- Detail-oriented with sound judgment, able to break down complex problems and find simple, elegant solutions
- Ability to lead using data, establish clear metrics, and report on product performance
- Experience coaching and teaching others best practices for operating a business, including operational planning and P&L management
- Track record for identifying, attracting, developing, and retaining a talented, diverse team of product professionals
- Combination of experience working with large companies with established Product and Engineering practices and operating effectively at an early-stage technology company
- Bachelor's degree required
- Compensation Range: 195k-265k + up to 20% annual bonus
Benefits
- Comprehensive compensation and benefits package
- Performance-based rewards and recognition
- Equity in OfferUp as part of compensation
- Health insurance and healthcare savings accounts
- Retirement savings benefits (401(k) plan with match)
- Basic and voluntary life insurance
- Disability benefits
- Paid time off for sick leave, family and/or medical leave, vacation, and company holidays
- Flexible vacation policy
- Opportunity to work with a world-class sales organization and high-powered engineering team
- Potential for growth and expansion into various local verticals
- Ability to set strategic direction and product roadmap
- Opportunity to create and scale monetization, pricing, and subscription offerings
- Collaboration with cross-functional teams for project delivery and execution
- Data-driven decision-making and experimentation
- Opportunity to champion OfferUp's mission, vision, and values
- Competitive compensation range of 195k-265k + up to 20% annual bonus