Director of Product, Enterprise (Remote)
About The Position
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. ezCater is looking for a Director of Product Management to lead our enterprise meal solutions - a set of products that lets organizations manage recurring employee meals, food spend, and catering at scale. You'll own the vision and roadmap for building a simple, unified admin experience and a best-in-class recurring meal offering, turning ezCater into the food platform every large company depends on.
Requirements
- 8+ years of product management experience, with at least 3 years leading admin, platform, or B2B products used by large organizations.
- 2+ years experience recruiting, managing and developing PMs, with a track record of building high performing teams.
- Strong business acumen: has effectively run a business unit or major product line, thinking across product, finance, and marketing to drive its overall success.
- Experience building for enterprise needs, such as single sign-on, roles and permissions, billing/invoicing, and reporting platforms.
- Strong understanding of the needs of company administrators and decision-makers - governance, security, integrations, and scale.
- A strong track record of using data and experimentation to drive measurable product improvements.
- Experience leading and influencing cross-functional teams and executive leaders in a fast-moving environment.
- Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.
Responsibilities
- Own the multi-year vision and roadmap for ezCater's enterprise meal solutions and be accountable for the growth, retention, and activation of our enterprise customer base.
- Serve as the executive voice for our enterprise product strategy and its business impact to the executive leadership team.
- Set investment priorities across a multi-product portfolio, making the tradeoffs between platform capabilities (SSO, governance, integrations, reporting, etc.) and speed-to-market for new enterprise features.
- Direct engineering, design, and data leadership to convert ambiguous enterprise requirements into a coherent, scalable product strategy.
- Define the signals, thresholds, and playbooks that flag upsell opportunity, churn risk, and activation gaps and partner with Sales, Implementation, and Customer Success leadership to act on them.
- Define the metrics across activation, retention, and customer success that show what's working and what isn't, and translate those insights into a clear narrative and plan.
- Lead and develop a multi-pod PM organization, setting direction and ensuring strong execution across the portfolio.
Benefits
- Market competitive salary
- stock options
- 12 paid holidays
- flexible PTO
- 401K with ezCater match
- health/dental/FSA
- long-term disability insurance
- mental health and family planning resources
- remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
- a tremendous amount of responsibility and autonomy
- wicked awesome co-workers
- employee meal program (and many more goodies) when you’re in our office
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
