Director of Product, AI Platform

Invoca•Los Angeles, CA

3d•$250,000 - $300,000•Remote

About The Position

Invoca is seeking a Director of Product, AI Platform, a player-coach role responsible for defining the future of Agentic AI in the enterprise. This role involves owning the Agentic AI domain, including orchestration, context, governance, and evaluation, while also leading two Product Managers responsible for Data Intelligence and Speech AI. The position requires staying hands-on with complex technical problems, building the team, and ensuring coherence across all three AI domains and the underlying infrastructure. The Platform Product team builds shared systems that empower other product teams at Invoca to deliver AI-powered experiences and enables external developers and partners to build on the Invoca platform. The team operates at the intersection of infrastructure, applied AI, Speech AI, and product design, focusing on agent execution, data intelligence, speech AI, evaluation, governance, and external extensibility.

Requirements

10+ years in product management, including direct experience managing PMs, plus a track record of staying genuinely hands-on with the hardest technical problems in your own domain.
Background in engineering, computer science, or equivalent hands-on experience building complex software systems.
Strong systems-level understanding across at least two of: Agentic AI, Speech AI, and Data Intelligence.
Hands-on fluency with the modern agentic AI stack — orchestration frameworks (e.g., LangGraph, LangChain), evaluation methods (including LLM-as-judge), and memory architectures — with a strong point of view on using data as a competitive advantage: leveraging structured and unstructured signals across speech, text, and behavioral data to make agents smarter, not just faster.
Demonstrated experience defining platform contracts — APIs, configuration models, versioning, lifecycle management.
Experience running an external-facing platform product — designing or governing externally-facing APIs or protocols (e.g., MCP, public SDKs, partner integrations) where security, versioning, and backward compatibility have real customer impact, and driving developer acquisition and adoption as a product motion, not just internal rollout.
Track record of taking ownership of an ambiguous or underperforming platform area and establishing clear direction.
Experience operating in enterprise, multi-tenant environments where privacy, security, and compliance are core constraints.
Exceptional communication skills — able to align engineering, data science, product, and GTM stakeholders, and represent platform strategy to executive leadership.

Responsibilities

Own the Agentic AI domain directly — orchestration patterns, tool invocation, context handling, evaluation, and promotion gates for agents in production.
Lead and coach two PMs — owning Data Intelligence and Speech AI — setting direction, unblocking hard calls, and developing their judgment.
Set unified platform strategy across Data Intelligence, Speech AI, and Agentic AI — and the underlying infrastructure beneath them — so all three operate as one coherent system rather than three roadmaps.
Architect platform contracts — APIs, schemas, versioned artifacts — that make capabilities portable and governable across all three domains.
Own external extensibility and developer growth — define how platform capabilities are exposed directly to customers and partners via MCP and similar standardized interfaces, and drive external developer acquisition, activation, and adoption, balancing openness with governance and security.
Partner deeply with engineering on tradeoffs across latency, cost, quality, and complexity.
Drive adoption through paved roads, SDKs, and shared components across teams.
Enforce governance — evaluation workflows, observability, RBAC, auditability.
Represent the platform to executive leadership, translating investment into business outcomes.

Benefits

Day-One Health Benefits – Medical, dental, and vision coverage begins on your first day of employment for U.S.-based teammates.
Mental Wellbeing – Access to mental wellbeing support and an Employee Assistance Program (EAP).
Wellness Subsidy – Reimbursement that can be applied toward gym memberships, fitness classes, and more.
Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy gives you the flexibility to recharge and take time away when you need it.
Paid Holidays – Invoca provides 20 U.S. paid holidays, including a winter break, giving you time to rest, recharge, and spend time with friends and family.
Paid Family Leave – Up to 12 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
Paid Medical Leave – Up to 12 weeks of 100% paid leave for childbirth and medical needs.
Enterprise-Grade AI Tools – Access to industry-leading enterprise AI tools, including leading LLMs and agentic AI workflow solutions to help you maximize productivity and work more effectively.
Professional Development – Annual reimbursement of up to $1,000 per fiscal year to support learning, certifications, conferences, and other professional development opportunities.
401(k) – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
Recognition Programs – We celebrate great work through company-wide and team recognition programs, including President's Club and quarterly and departmental awards recognizing innovation, execution, and customer impact.
InVacation (Sabbatical) – As a thank-you to our long-term team members, we offer a sabbatical after seven years of service.